Staff Product Manager

Full time. Remote.  

SamCart is looking for a collaborative, strategic, and passionate Staff Product Manager to lead one of our Product Development teams focused on helping build products that support Creators along every step of their journey. You will join a cross-functional team of marketing leaders, designers, engineers, and QA to enhance, envision, and deliver new products to rapidly grow our digital product sellers' customer base. In the process, you will build meaningful relationships across our organization, earning the trust you need to take moonshots. This work will dramatically impact SamCart’s growth, revenue, and success and empower our customers to grow their businesses on SamCart.

Responsibilities

• Learn about and become an expert in our business through building relationships with senior executives and company leadership, interviewing customers, performing qualitative and quantitative research, and collecting and analyzing data.
• Work within the team to deliver products that help educate, enable, and engage digital product sellers.
• Conduct continuous experimentation to develop and validate new hypotheses and ensure a positive impact on product KPIs.
• Advance the SamCart platform to reliably support sales and marketing activities (yes, we’re using SamCart to sell SamCart!)

Qualifications

• Track record of developing products that drive growth and engagement in a SaaS environment.
• Ability to craft a compelling vision and gain support and alignment from cross-functional partners.
• Strategic and critical thinker who keeps the big picture in mind and continues to ask ‘why’ and applies good judgment in complex situations.
• Experience working and partnering with senior stakeholders.
• Expertise in modern product discovery and delivery techniques.
• Data-driven by default, with proficiency using analytics and A/B testing tools to influence decision-making.
• Analytical skills, comfort working with and manipulating data, building hypotheses, and identifying high-leverage opportunities.
• Experience conducting experiments, user interviews, usability studies, and applying similar techniques.
• Be a driving force within the company, actively contributing to cross-team customer activation/retention/reactivation strategy formation and execution.
• A flexible mindset that is open to change and new information.
• Entrepreneurial spirit: a self-starter who thrives in a fast-paced environment, deals well with ambiguity, and focuses on driving impact.
• At least 5 years of professional product management experience at modern technology or SaaS companies.Prior experience in the creator space would be a great plus. 

This is what you’ll love about SamCart

Our co-founders always say, “Their success is our success,” and we believe that about our people, too! We want everyone to love their job at least 80% of the time, and when you are successful, the whole team is successful. 

• Each team has one offsite Hub Week per quarter to collaborate with your team members (and others!) and plan for the upcoming quarter.
• Diversity adds value to everything we do. We hire from and for a wide range of backgrounds and experiences to allow the team to use their unique ways of thinking and working in each project.
• We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.  
• Yay, we have 401K! 
• Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child. 
• Supportive Parental leave policies for all parents. 
• Career growth and development are essential here at SamCart, and we want all team members to build sustainable, future-proof, and adaptable careers.

Our Core Values

• Play to Win. We play offense every single day. Unshaken by bigger companies, we see them as proof of what’s possible. We adapt, innovate, and outthink them.
• Take Risks, Embrace Failure. Fear doesn’t paralyze us—standing still does. We take risks and embrace failure because it’s the quickest path to success.
• Complexity is the enemy. We keep it simple and stay lean in everything we do—our teams, projects, product, and strategies. We double down on what works, perfecting the few things we do best.
• Ahead of the Curve. Always. We combine intuition, experience, and data to drive breakthrough ideas. We stay curious, spot trends early, and know our customers, market, and business better than anyone.
• The Customer is everything. We treat their business like it’s our own. Their wins are our wins. Their goals are our goals.
• Work with Purpose, Live with Balance. Work is important, but it’s not everything. Our greatest wins happen when we bring our best to work, without sacrificing what matters most: our families, friends, and our personal growth.