Product Solutions Director, Digital Solutions

Job Description
Are you looking to collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs? If so, you've found the right team!
As a Director Product Solutions Manager in Commercial Banking Client Solutions, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
• Functions as subject matter expert across all core payables products and digital channels and emerging technologies integration solutions; including API, host-host, web, SWIFT and mobile platforms.
• Enable sales partners, driving engagement, and solutioning with clients on complex sales opportunities.
• Support payables and technical functions and related activities for integrating global and regional core cash service solutions, including client advisory and education; end-to-end client integration requirements elicitation; technical solutioning; RFP and RFI responses; client presentations; product demonstrations; pricing and sales training.
• Provide market feedback to Product Managers including new functionality needs and competitive landscape information.

Required qualifications, capabilities, and skills

• 8+ years of experience of Treasury, Cash Management, or technical Product management-oriented roles with specific emphasis on Treasury and Finance (AP and AR) related landscapes
• Strong payments industry knowledge, specifically of wholesale payments products (Payments, Receivables, Liquidity, Foreign Exchange, Merchant Services) and solid experience of core payables and digital channels, open banking, and emerging technologies product sets, including API, host-host, SWIFT, internet and mobile.
• Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space; working knowledge of legacy, on-premises and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context)
• Strong executive level presentation skills, including ability to consult and sell at the C-level
• Exceptional ability to understand client and prospect needs and turn needs into mandated business through solution-based selling that clearly articulates operational and financial benefits.
• Ability to generate ideas to help coverage teams identify and drive the development of new business.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.