Director of Product

| Chicago

SpotHero is seeking a Director of Product Management who will be foundational in leading our product management team to continued strategic growth. We marry the craft of User Research, both qualitative and quantitative, with amazing fast paced execution to form the best Product & Design team around.

 

Our product management team solves incredibly hard problems each and every day to create an experience for our customers that strives to be nothing short of breathtaking. We have incredibly high standards, especially when it comes to our team.

 

Summary

Own the strategy and vision of a suite of products. Prioritize cross team collaboration and product initiatives. Ensure all stakeholders are aligned on product vision and communicate why and how decisions are made. Define and analyze qualitative and quantitative data that drives the success of our products. Manage team of product managers, providing motivating goals and professional development while ensuring project deadlines are met. Eliminate roadblocks for team of product managers, helping them to navigate relationships with business stakeholders and end users. Provide a strong product management voice in meetings with and understanding department heads’ core goals and how they affect product management. 


Key Responsibilities:

  • Present, oversee, and produce product management deliverables including, but not limited to, vision statements, strategy documents, and prioritized roadmaps.
  • Facilitate and oversee discovery activities such as ideation, research, documentation, etc.
  • Champion and lead growth optimizations that will maximize product performance via advanced research and data driven methodologies.
  • Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions.
  • Responsible for the establishment of product management standards, deliverables and methodologies within the organization.
  • Manage a team of product managers. 
    • Drive results by providing pointed, useful feedback.
    • Ensure that project deadlines are met successfully. 
    • Track and analyze KPIs, reporting data to leadership on a regular basis.
    • Assist team in navigating relationships with business stakeholders and end users.
    • Develop training plans for continuous development of team’s skills and to work towards career goals.
  • Be an industry thought leader, participating in public speaking events and panels to showcase SpotHero Product as a leader in transportation and technology.
  • Work with senior leadership to lead, develop, and grow the Product Management team.
  • Responsible for building and growing top performing teams, including the hiring/firing, training, performance management, and professional development of each and every team member. 
  • Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.


 Qualifications:

  • Bachelor’s degree or equivalent with 10+ years experience in product management with 3+ years experience in a management role.
  • Strong background in e-commerce or marketplace technologies.
  • Ability to deliver pointed, useful feedback and coaching to team members without giving too much direct direction
  • Ability to lead engagements to provide a strong voice for product within blended teams including senior leadership, other departments, and external clients


What we are offering:

  • Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
  • Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance.
  • Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
  • Fun perks like snacks, catered lunches, happy hours, wellness programs, and SpotHero swag.
  • Annual parking stipend (duh – we're a parking company!).
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A workplace recognized as the Startup of the Year by Built in Chicago, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business.


Steps to apply: Please include any GitHub account, LinkedIn profile, and any project that you’re particularly proud of. We love seeing work that others loved working on.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our brand new, custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What are SpotHero Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks or our cold brew on tap. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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