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Product Manager – Innovation Office

| North Suburbs

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

The Innovation Office -Product Manager is part of the Innovation Office within the Business Technology organization and reports to the Head of Innovation, and works closely with the Innovation Office team. This role supports the Innovation Office’s initiatives and industry assessments, experimentation (including trial and production environments) along with competitive and industry analysis. The role requires understanding of Discover business needs and the strategic direction of the Business Technology organization, the Innovation office, and the marketplace. The Innovation Office Product Manager will build and maintain effective collaboration across the internal- and external-innovation ecosystem and provide oversight and support for internal and external Innovation Office resources.

We are looking for an experienced individual who is passionate about unlocking the value proposition of emerging technology such as blockchain, IoT, AR/VR, enhanced authentication, and AI to support all the verticals in our business at Discover (Card/Network/Bank/Analytics). You must enjoy working with a team in an intrapreneurial environment, influencing long-term direction of our solutions while working with a similar minded group of people.

The Product Manager will have responsibility for the growth and performance of Innovation Office experiments and be willing to work across multiple areas of technology as needed. This includes the development of strategies, heavily leveraging the core internal services and philosophies of Discover that drive product development, marketing, recruiting, and execution.

Responsibilities:

  • Define and collaborate on roadmap/vision for the emerging technical areas of focus for the Innovation Office
  • Work with internal stakeholders from various business units to understand business problems and identify product use cases that align with their goals and objectives
  • Identify, manage and work closely with external vendors to help deliver products, strategies and prototypes
  • Inform and influence general product strategies through coordinated events to showcase work, network relationships and promotion of use cases within Discover; including budget management and compliance responsibility
  • Identify and cultivate key strategic partnerships and relationships internal and external to Discover to help advance the Innovation Office roadmap
  • Organize and participate in demonstrations of experiments, symposiums, and meeting coordination
  • Monitor intranet social groups for relevant innovation office topics and maintain/support team communications within these areas
  • Organize and participate in functions with other departments, townhalls, lunch and learns
  • Assist in creation of team videos/recorded demos and presentations as well as subsequent posting to our intranet channels
  • Develops and communicates the product vision and roadmap. Adjusts and responds to changing market, customer and/or organizational needs, working closely with business teams and initiative owners.
  • Supports the whole program and teams through the clarification of business needs, direction, and features.
  • Helps break down initiatives into prioritized features with Acceptance Criteria, and manages the program pipeline (backlog) of these features, for every release and iteration.
  • Provides issue management, risk assessments, risk mitigation, cost analysis, and minimum viable product evaluations.
  • Responsible for developing, maintaining, and presenting the vision and roadmap for the value stream products or services.
  • Creates the vision based on a thorough understanding of customer needs, working with both business initiative owners and technology teams.
  • Guides both requirements and the work through the portfolio grooming, program grooming, and prioritization meetings by taking responsibility for “content decisions” and what gets implemented. Empowered to make fast decisions about the initiatives, with input from VPs and Initiative Owners, and other key stakeholders.
  • Ensures the Product Owners are synthesizing business objectives and Agile development principles in order to develop features for key initiatives.
  • The internal Innovation team includes:
    • Business and Business Technology stakeholders, through the Innovation Council and through a broader network of business and BT colleagues
    • Innovation Team members

The external parties will (possibly) include:

  • External consulting resources (market data, industry information, etc)
  • Startups/entrepreneurs
  • Universities
  • Public institutions
  • Research & development institutes
  • Peer companies
  • Customers

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor’s Degree in Engineering, Information Technology, Business, Marketing, Finance, or related field
  • 4+ years of experience in Financial Services, Technology, Customer Service, Marketing, Operations, Project Management, Scaled Agile or Agile Development Project Management, Product Owner, Technology Architect, Software Development, or related field
  • In lieu of a degree, 6+ years of experience in Project Management, Scaled Agile or Agile Development Project Management, Technology Architect, Software Development, or related field

Preferred Qualifications

If we had our say, we’d also look for:

 

  • 4+ years of work experience. Technology or Financial Services industry experience preferred.
  • Demonstrated passion and deep interest in technology and trends, follows latest trends in emerging tech for hardware and software
  • Previous experience leading/driving technology projects as well as some previous integration/programming experience
  • Intrapreneurship and/or entrepreneurship experience; comfortable with corporate ‘start up’ culture
  • Proficient in MS Office (Word, Excel, and PowerPoint), general office products and bonus points for the following: Proficient in robust application architecture, Familiar with cloud-based IaaS and PaaS solutions (AWS, Google Cloud, Cloud Foundry), Comfortable with modern file sharing and remote team working solutions; including remote demos of devices
  • 6+ years of experience in Project Management, Scaled Agile or Agile Development Project Management, Product Owner, Technology Architect, Software Development, or related fiel
  • Exceptional analytical, interpersonal skills, with clear and confident verbal and written communication skills
  • Excellent presentation skills, capable of effectively presenting to all levels in the organization on trends and proof of concepts/prototypes
  • Highly organized, capable of effectively managing competing priorities, and delivering results.
  • Self-sufficient, highly motivated and extremely focused to work in an unstructured intrapreneurial team environment
  • SaFe

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

So, what are you waiting for? Apply today!

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • Neo4jLanguages
    • RLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Amazon Web ServicesFrameworks
    • AnsibleFrameworks
    • AWS PortfolioFrameworks
    • BlockchainFrameworks
    • ChefFrameworks
    • CloudFoundryFrameworks
    • DockerFrameworks
    • Google Cloud PlatformFrameworks
    • KubernetesFrameworks
    • Lambda ArchitectureFrameworks
    • OpenAPIFrameworks
    • OpenShiftFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • OracleDatabases
    • TeradataDatabases
    • ServerlessDatabases
    • TerraformDatabases
    • Google AnalyticsAnalytics
    • SparkAnalytics
    • H20Analytics
    • Machine Learning Analytics
    • Natural Language Processing Analytics
    • Programmable BotsAnalytics
    • AgileManagement
    • SafeManagement
    • LeanManagement
    • Continuous Delivery Management
    • DevSecOpsManagement
    • Reactive ProgrammingManagement
    • Site Reliability EngineeringManagement
    • SalesforceCRM

Location

Our headquarters is located in the northwest suburbs of Chicago and we also have a downtown Chicago office which is known as the“The 606”.

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers.Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
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