Product Manager - Pharmacy Platforms at Walgreens

| North Suburbs
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Job Description

Job Summary

Join the team working on the largest initiative in the history of our company, Pharmacy Renewal. This initiative seeks to design and build the largest, most advanced pharmacy infrastructure in the world from the ground up. Empowered to operate as an innovation center, this initiative represents one of Walgreens most important programs at global, national and local levels. US, UK, Poland, Argentina and Italy based teams will be leveraging the most advanced and exciting technologies to build on Walgreens parent company, Walgreens Boots Alliance strategic vision to service the 13,100 plus pharmacy-led, health and wellbeing retails stores.

As a key member of the Product, Pharmacy Platform team, you will own the strategic development of an industry-leading product that helps our pharmacy team deliver better customer experience on a daily basis. In this role, we are looking for someone who has a passion for design and understands how technology can enhance lives.

Key to success in this role is to lead the market research to develop the best product for our internal consumer. You will also have the opportunity to work directly with our pharmacy team members, understand their needs and help come up with innovative solutions. 

As a Product Manager in Pharmacy Renewal, you are responsible for translating business strategy and goals into a logically sequenced and optimized product roadmap for a key product area. You will work collaboratively to manage prioritization among strategy, operations, user experience, engineering, and other cross-functional teams.

As you manage your assigned area of the roadmap, you must engage, inspire and enable your team of analysts to strategically resolve issues, maintain pace and meet the strategic, financial and technical outcomes to deliver an industry-leading product.

The position is currently located at 1435 Lake Cook Road, Deerfield, IL 60015, but will relocate to The Old Main Post Office on 433 W Van Buren St, Chicago, IL 60607 when construction of the new tech office is completed.

Job Responsibilities

  • Translates the divisional goals and customer experience into a logically sequenced and optimized product roadmap for key product area.
  • Develops and maintains the product and feature roadmap for assigned area.  Manages prioritization among user experience, technology and central marketing organizations.
  • Proactively identifies and resolves strategic issues for assigned product area that may impair the team’s ability to meet strategic, financial and technical goals.
  • Works closely with the engineering technology team and user interface designers to define detailed key product requirements.
  • Coaches, mentors and develops a team. May be responsible for managing other members of the Product Team.
  • Grows adoption and usage of the Walgreens pharmacy business. Identifies and quantifies the customer segments with strong growth potential, creating Develops the business case and strategy for targeting. Implements growth strategy by coordinating cross-functional teams to deliver any necessary changes.
  • Measures and analyzes impact of existing functionality. Identifies opportunities to innovate and improve, providing additional benefits to the customer. Builds strong internal relationships with technology and development teams to drive implementation.
  • Measures and analyzes the impact of existing products and services. Identifies opportunities to innovate and improve. Builds strong internal relationships with the user experience, technology and support  organizations to drive implementation of new solutions.
  • Conducts business and financial analysis, including forecasting, monitoring and reporting.
  • Identifies industry best practices in pharmacy and builds partner relationships.  Understands how technology advancements drive sales and increase customer satisfaction. Keeps up to speed on all new product launches in the online space.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

#LI-GB1

 

External Basic Qualifications

 

  • Bachelor’s Degree and at least 3 years of experience in consumer-facing or internal client-facing solution development, OR High School Diploma/GED and at least 6 years of experience in solution development.
  • At least 3 years of experience in product management, business development, or management consulting.
  • Experience working with product development lifecycle.
  • Experience developing and delivering presentations to various audience levels within an organization.
  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience collaborating with cross functional team to develop strategies that meet department goals within budget and established timelines.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.

 

Preferred Qualifications

 

  • MBA, Master’s Degree or other advanced degree.
  • Experience in pharmacy, healthcare, or retail industry.
  • Experience developing, motivating, and directing people as they work.

 

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • MVCLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement

Location

Developed and diverse suburb in N.Chicago. Opening our new Tech Office downtown at the Old Chicago Post Office in January 2020!

An Insider's view of Walgreens

What’s the vibe like in the office?

You can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact, to grow and to learn with the team. The future of Technology is bright at Walgreens!

Carlos

Director, RunOps

What does your typical day look like?

I'm a part of the product management team where I oversee the development of complex products. A typical day for me involves juggling multiple product lines, I could easily find myself working with designers to craft mockups, defining requirements for developers, tracking development processes, or running usability tests to drive product forward.

Katrina

Sr. Business Analyst

What makes someone successful on your team?

I think the most successful individuals are those who possess two key skills 1) the ability to quickly learn and synthesize information and 2) the ability to adapt to constantly changing challenges. Given the extremely complex nature of our industry,

Emmanuel

Sr. UX Designer

How do you empower your team to be more creative?

In Rx Engineering, we are building the largest pharmacy software product suites in the industry. Innovation and quality is our DNA. We nurture through our “COOL” culture to build curiosity in new solution. We are challenged and fascinated with courage every day about this engineering journey which will change our customers’ life.

Ronnie

Director – Solution Engineering & QE

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in local community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Partners with Nonprofits
Money raised through Red Nose Day supports programs that keep children safe, healthy and educated in America and around the world.
Friends outside of work
Eat lunch together
Intracompany committees
To learn more visit https://jobs.walgreens.com/it-culture
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Walgreens employees can contribute up to $500 annually to their FSA.
Disability Insurance
Disability insurance covers 6 weeks at 100% base pay, 6 weeks at 50% base pay. 50% benefit may be supplemented by PTO, frozen sick, or frozen vacation.
Dental Benefits
For dental coverage, you may choose from four plan levels ranging from a basic-only option to those with orthodontia and other major service coverage.
Vision Benefits
There are three levels of benefits for vision coverage ranging from an exam-only discount option to an enhanced PPO with both in and out-of-network benefits.
Health Insurance Benefits
You have access to competitive coverage options through the Benefits Support Center, which is the Walgreens private corporate exchange.
Life Insurance
Benefit-eligible team members are eligible for company-paid term life insurance at a benefit equal to: • 1.5 times annual base salary and $25,000 for all other hourly-paid team members
Wellness Programs
Onsite Gym
Team workouts
Walgreens team fitness initiatives include Sponsored race teams like the JP Morgan Chase Run.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Walgreens provides employees with a 401(k) matching plan called the Walgreen Profit Sharing Plan. After completing one year, we match 4% of contributions $1 for $1.
Employee Stock Purchase Plan
After 90 days of service and an average of 20 hours worked per week, you are eligible to purchase WBA stock at a 10% discount off market value.
Performance Bonus
You are eligible for a corporate bonus subject to approval by the Board of Directors (unless you are covered under another bonus program).
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes work from home. Work remotely 2 days per week and/or work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
The Transportation Benefit Plan allows you to save money by paying for your transportation and parking needs with before-tax dollars and payroll deductions.
Game Room
Our game room includes Ping Pong, Foosball.
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Lunch and learns
Renewal host weekly Lunch and Learns on topics selected by our team.
Promote from within
Customized development tracks

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

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