Envoy Global
Chicago, IL
Remote

Product Manager

| Chicago | Remote
Apply now
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Product Manager
Envoy Global is on a mission to disrupt the global immigration process! Our patented online platform integrates the best of people and technology to streamline, simplify and expedite the immigration process for employers and individuals. We now have an opening for an experienced and results-focused Product Manager to join our Product & Tech, business division.
The Product Manager is responsible for designing innovative solutions to customer problems, at scale. This person will have experience working with complex workflows, have an insatiable appetite for understanding our customers, and relentlessly seek to build simple, delightful solutions that meet their global mobility needs. This position will be responsible for helping define - in detail - the product and validate that product with our customers and users.
As our successful candidate, you will be required to:
  • Lead rich discovery processes, including market opportunities, user/customer research, and prototyping to identify, evaluate, and define products and features that are valuable, usable, and feasible
  • Help develop Envoy's overall product and service offering by performing the initial product analysis to assess the need for any requested changes, as well as their potential impact
  • Build strong relationships with clients, stakeholders, and other users to deeply understand the problems they face, help advance the needs of your projects, and have support and allies to turn to when issues arise
  • Ensure that our product goals are driven by data that supports real customer and business needs and innovation
  • Own product performance by setting proper product OKRs and tracking them to improve product outcomes and inform the future product roadmap
  • Keep abreast of privacy, regulatory, and/or compliance trends within the competitive landscape in order to effectively plan for changes to our core product suite
  • Coordinate and collaborate with product, engineering, and support teams to deliver high-impact outcomes in an agile environment with well-defined sprints, incremental delivery, and forward-looking roadmaps
  • Become involved in operational tasks i.e., write PRDs, user stories, acceptance criteria, and test the services yourself as they are being built
  • Serve as a product owner on your scrum team and deliver quality products on time with well-defined sprints, incremental delivery, and forward-looking roadmaps
  • Manage product backlog and sprint priority including driving the backlog grooming, creating user stories, defining acceptance criteria
  • Drive and follow the adoption of your products; work with the product training team to socialize, communicate, and train users on new features to meet our adoption goals
  • Deliver value through successful management and execution of the product roadmap
  • Ensure the team is consistently focused on the highest-impact priorities and making the right cost/benefit tradeoffs
  • Work closely with cross-functional team (engineering, design, data science, and customer teams) to define and build specs that meet company goals and make progress toward our product vision
In order to be considered for this role, you should possess the following:
  • 3-4+ years of product management experience leading fast-paced agile teams, with the ability to proactively and independently own product feature development
  • Collaborative approach: You should be equally comfortable talking tech with developers, user experience with designers, copy and positioning with product marketers, process and workflows with subject matter experts, and strategy with executive leadership
  • Sound product experience: You will be comfortable gathering and writing business requirements, then translating those requirements into wireframes, workflows, and user stories
  • Strong customer focus: You shall never lose sight of the ultimate end-user experiences that your products support and strive to build products that provide delightful solutions to real, meaningful problems; solid understanding of customer-centric product analysis
  • Excellent communication skills: You will possess strong written and verbal communication skills
  • The ability to work through ambiguity: You will thrive when bringing structure to uncertainty, and be excited about finding solutions to complex problems
  • Demonstrated domain knowledge: Your immigration/paralegal experience is highly desirable
To APPLY for this role, please forward your updated resume via the link provided.
Location: This position will be based in Chicago (Hybrid: Remote + Working in our Chicago HQ)
Envoy Global is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief.
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Where we are

The Loop is a vibrant area with all sorts of eateries, shops & theaters! Plus, the office is easy to get to with various train and bus stops close by.

Technology we use

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What are Envoy Global Perks + Benefits

Envoy Global Benefits Overview

•Convenient Chicago Loop location – 2 blocks from Metra trains and the CTA
•Extremely competitive benefits plan including BCBS medical coverage, including FREE employee dental and vision coverage, and a company-matched 401k plan that vests immediately
•Stock options after one year of employment
•Annual accrual of 18 days of paid time off (PTO), 2 personal days, and 10 paid holidays per year
•Paid Parental Leave Program
•Casual work environment
•In-office company-paid gym membership with LifeStart Gym
•Company sponsored lunches, happy hours, and events throughout the year
•Healthy snacks & unlimited LaCroix
•Monthly Product Lunch & Learns and ongoing Career Development/Training
•Built In Chicago’s 2019 Best Places to Work
•ITA Industry Disrupter Winner 2019
•Chicago Innovation Award Winner 2019
•Growing social responsibility programs & partnerships
•Opportunity to work for an organization that changes lives every day!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Options Program
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
18 days of PTO + 2 "Floating" days
Paid Volunteer Time
Sabbatical
Envoy offers full-time employees with seven years of continued service the opportunity to take a four-week paid sabbatical.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We provide thorough and ongoing training. Highly competitive medical, dental, and vision insurance with an option for PPO or HMO. Regular opportunities to interact with co-workers through social events, intramurals, and collaborative projects. Fully stocked kitchen, including unlimited snacks, coffee, tea, and all of the flavored LaCroix you can handle!

An Insider's view of Envoy Global

What’s the vibe like in the office?

The vibe in our office is open and welcoming! We have a mixture of people from all over which makes day to day interactions truly enriching. We make sure to get to know one another; rather it be at our monthly All Hands meetings,or grabbing a cup of Cold Brew in the kitchen. Our vibe is to “vibe” with one another & make Envoy one big happy family!

Bri

Office Manager & Executive Assistant

How do you collaborate with other teams in the company?

The marketing team at Envoy gets the opportunity to work with nearly every other team in the company to create exciting content and resources for customers and prospects. Collaborating across sales, product development and other departments really improves the quality of our work and fosters a great culture.

Nidhi M.

Content Marketing Associate

What does career growth look like on your team?

Career growth is about carrying a sense of urgency and accountability at all times. Build your career by finding the opportunity and not waiting for the opportunity to find you. It’s important to drive change amongst your team, company, but most importantly – yourself.

Mike H.

Sales Director

How do your team's ideas influence the company's direction?

Our semimonthly All Hands Meetings allow employees to see how the company is doing and ask questions in real time to members of leadership. One of our core values is our ability to be candid: we have pulse surveys, manager meetings, hackathons, and encourage all employees to bring up questions and suggestions to any member of leadership.

Lindsay Dagiantis

Vice President, HR

What makes someone successful on your team?

At Envoy, success comes in many forms, but the one that stands out is someone being responsive and thorough. We all have great ideas, passionate about the industry, but when it comes down to it, getting the job done quickly and thoroughly allows us to build a great foundation for an even better product and workplace.

Kristina Mossman

Customer Relationship Specialist

Jobs at Envoy Global
11

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Marketing
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Senior Data Analytics Engineer

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Senior Data Analytics Engineer Location: Remote - within the United States Envoy Global is on a mission to disrupt the global immigration process! Our patented online platform integrates the best of people and technology to streamline, simplify and expedite the immigration process for employers and individuals. We now have an opening for a creative and approachable Senior Data Analytics Engineer to join our dedicated Development team and

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As the successful candidate, you will be responsible for the following: Building proactive customer relationships in order to answer inquiries pertaining to the Envoy Global platform, whilst providing non-legal immigration support; Problem-solving in real time, with the support of our internal Customer Relationship, Product, and Marketing Teams, as required; Supporting Envoy's affiliated Law Firms (GIA, and CIP) to assist foreign nationals with navigating their respective immigration processes;

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As one of our successful candidates, you will be responsible for: Applying your US Immigration Paralegal experience to help to steer customer/client enquiries Opening cases for customers, as requested by the CRM team, or legal team(s) Becoming an expert at completing client questionnaires, by reviewing past cases and/or documentation

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Associate Manager, Data Analytics Location: Chicago, or Remote within the United States Envoy Global is on a mission to disrupt the global immigration process. Our patented online platform integrates the best of people and technology to streamline, simplify and expedite the immigration process for employers and individuals. We have a wonderful new opportunity for an Associate Manager, Data Analytics to join our team on a permanent, full time