Senior Director of Product Management Disease State

| North Suburbs

Job Summary

Responsible for overseeing the company wide development of disease state strategies. Works cross-functionally with sales, marketing, operations and multiple enterprise businesses to align objectives and encourage follow through of strategic go to market programs. Collaborates with Walgreens business units and support divisions to develop, communicate and manage processes and procedures. Guides the development and delivery of product and service related training to Walgreens personnel. Guides the product development process to design product’s features, functions, and enhancements to ensure successful delivery of product services across the company. Participates and champions change ownership efforts within enterprise Walgreens needed to strengthen product implementation results. Guides the definition and measurement of metrics used to measure results at all operational levels. Owns the vision for programs and services which span across Walgreens channels – including, but not limited to advocacy, customer partnerships, value proposition planning, collaboration with internal clinical teams, market research and planning, etc…

Job Responsibilities

•Guides current and new programs into extensive, significant, revenue generating programs with meaningful market mental acumen.

•Oversees the creation of Standard Operation Procedures (SOP’s) for product lines. Ensures standardization of the process and procedures, and oversees the creation of communications and the development of enhanced technology related to the product operations.

•Guides P&L analysis of pharmacy programs and ensures success of existing programs through periodic reporting and development, maintenance and communication of key metrics. Oversees the evaluation and measurement of performance and continual improvement of project teams.

•Implements a strategic & tactical plan of developing products and services that anticipate customer needs and attitudes and integrates opportunities that transition Walgreens into a global organization.

•Develops the design and delivery of multi-media communications to executive management Walgreens business units, the industry and the field. Reviews and edits program marketing communications and oversees the development of policies and procedural documentation.

•Leads the implementation, follow through and evaluation of training, intranet sites, and other media as developed to support the delivery of the product.

•Serves as the point of contact for internal clients and external vendors for all product operations and works with them to manage the product line. Influence operational units that are out of the span of control and is a subject matter expert on the programs.

•Leads the development and implementation of payor and/or physician agreements for each state as applicable to the product(s). Ensures requirements are documented and ensures state and federal compliance regarding product related regulation compliance.

•Responsible for developing, coaching, and mentoring staff through training programs and performance ownership programs.

•Business owner for specific health condition(s) for the Walgreen enterprise, including all divisions and businesses (Walgreens, Healthcare clinics, Alliance Boots, AmeriSource Bergen, etc)

•Business owner for the creation and communication of health condition strategy and value proposition to the company.

•Establish and build upon key external relationships, strategic partnerships, advocacy/policy support for health conditions and the brand.

•Works closely with government, employer, managed care and other business partners in order to define overall plan and tactical development.

•Responsible for providing the related education and training of sales organizations

•Provides input and direction around design and development of economical patient care programs that deliver improved measurable outcomes to be implemented and monitored by Operations

•Provide expertise/support for M&A opportunities; make recommendations for business development and expansion.

•Serve as SME for trade relations/PhRMA.

•Business owner for identification/evaluation of clinical education and training needs for company clinicians (to be implemented by operations).

#LI-JF1

Walgreens (walgreens.com), one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. Walgreens is proud to be a neighborhood health, beauty and retail destination supporting communities across the country, and was named to FORTUNE* magazine’s 2019 Companies that Change the World list. Approximately 8 million customers interact with Walgreens in stores and online each day. As of August 31, 2019, Walgreens operates 9,277 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, along with its omnichannel business, Walgreens.com. Walgreens also provides specialty pharmacy and mail services and offers in-store clinics and other health care services throughout the United States, most of which are operated by our health care strategic partners.

Basic Qualifications

  • • Bachelor’s degree at least eight years of experience managing operations, product ownership, product development, and/or large scale implementations with the product to be managed OR Associate’s degree and at least fifteen years of experience managing operations, product ownership, product development, and/or large scale implementations with the product to be managed.

    • At least 5 years managing operations in the healthcare industry.

    • At least 5 years of experience supporting and collaborating cross-functionally in a matrix structure and influencing stakeholders at all levels of the organization.

    • Experience developing strategic initiatives which align with business goals and budget.

    • Experience using time organization skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

    • Experience with project ownership (for example: planning, organizing, and managing resources to bring about the effective completion of specific project goals and targets).

    • Experience collaborating with both internal and external resources to develop strategies that meet program’s goals within budget and established timelines.

    • Experience with MS Office Suite

    • At least five years of experience closely managing people, including hiring, developing, motivating, and instructing people as they work

    • Willing to travel up to 30% of the time for business purposes (within state and out of state, including global travel).

Preferred Qualifications

  • Master’s Degree in Business, Project Management, or Healthcare related field.
  • Experience working in a retail pharmacy
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • MVCLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement

Location

Developed and diverse suburb in N.Chicago. Opening our new Tech Office downtown at the Old Chicago Post Office in January 2020!

An Insider's view of Walgreens

What’s the vibe like in the office?

You can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact, to grow and to learn with the team. The future of Technology is bright at Walgreens!

Carlos

Director, RunOps

What does your typical day look like?

I'm a part of the product management team where I oversee the development of complex products. A typical day for me involves juggling multiple product lines, I could easily find myself working with designers to craft mockups, defining requirements for developers, tracking development processes, or running usability tests to drive product forward.

Katrina

Sr. Business Analyst

What makes someone successful on your team?

I think the most successful individuals are those who possess two key skills 1) the ability to quickly learn and synthesize information and 2) the ability to adapt to constantly changing challenges. Given the extremely complex nature of our industry,

Emmanuel

Sr. UX Designer

How do you empower your team to be more creative?

In Rx Engineering, we are building the largest pharmacy software product suites in the industry. Innovation and quality is our DNA. We nurture through our “COOL” culture to build curiosity in new solution. We are challenged and fascinated with courage every day about this engineering journey which will change our customers’ life.

Ronnie

Director – Solution Engineering & QE

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in local community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Partners with Nonprofits
Money raised through Red Nose Day supports programs that keep children safe, healthy and educated in America and around the world.
Friends outside of work
Eat lunch together
Intracompany committees
To learn more visit https://jobs.walgreens.com/it-culture
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Walgreens employees can contribute up to $500 annually to their FSA.
Disability Insurance
Disability insurance covers 6 weeks at 100% base pay, 6 weeks at 50% base pay. 50% benefit may be supplemented by PTO, frozen sick, or frozen vacation.
Dental Benefits
For dental coverage, you may choose from four plan levels ranging from a basic-only option to those with orthodontia and other major service coverage.
Vision Benefits
There are three levels of benefits for vision coverage ranging from an exam-only discount option to an enhanced PPO with both in and out-of-network benefits.
Health Insurance Benefits
You have access to competitive coverage options through the Benefits Support Center, which is the Walgreens private corporate exchange.
Life Insurance
Benefit-eligible team members are eligible for company-paid term life insurance at a benefit equal to: • 1.5 times annual base salary and $25,000 for all other hourly-paid team members
Wellness Programs
Onsite Gym
Team workouts
Walgreens team fitness initiatives include Sponsored race teams like the JP Morgan Chase Run.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Walgreens provides employees with a 401(k) matching plan called the Walgreen Profit Sharing Plan. After completing one year, we match 4% of contributions $1 for $1.
Employee Stock Purchase Plan
After 90 days of service and an average of 20 hours worked per week, you are eligible to purchase WBA stock at a 10% discount off market value.
Performance Bonus
You are eligible for a corporate bonus subject to approval by the Board of Directors (unless you are covered under another bonus program).
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes work from home. Work remotely 2 days per week and/or work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
The Transportation Benefit Plan allows you to save money by paying for your transportation and parking needs with before-tax dollars and payroll deductions.
Game Room
Our game room includes Ping Pong, Foosball.
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Lunch and learns
Renewal host weekly Lunch and Learns on topics selected by our team.
Promote from within
Customized development tracks

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

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