Sr Digital Payments Technical Product Manager

| North Suburbs

Job Description

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

WHO WE ARE:

Discover is more than a credit card. At its core, Discover is a software company. Our customers and Partners demand products/services that help them spend smarter and achieve a brighter financial future. These products/services are built and supported by our software teams. We have fun at work and live these values:

One customer. The person using the product is who matters.

Teams get it done. You won’t be sitting in a corner on your own – it’s a collective effort.

Seek to understand. Listen first, ask why, and then reach a conclusion.

Progress over perfection. Try new ideas and be comfortable with failing fast.

No spectators. Expect to tackle tough problems and to challenge the status quo.

We are looking for a Senior Principal Technical Product Manager to join our team at Discover’s headquarters office, located at 2500 Lake Cook Rd, Riverwoods, IL 60015.

WHAT YOU WILL DO:

People don’t solely rely on physical credit/debit cards anymore. They want digital payment options. Specifically options on their phone or during secure digital checkout experiences (websites, apps, etc.). Why not join a team that is at the core of shaping the future of Payments? In this position, you will be a leader in our Digital Payments technology domain. Your talents will allow you to contribute, if not shape, our Business and Technology outcomes.

Always wanted to have your change agent voice heard? We love to listen. We want you to help create and break-down product/platform efforts into successful execution-ready plans. We need your talents to help ensure our outcomes are aligning to the needs of our Customers and Partners. Most rewarding, you will work with the leading mobile payment players in the world while actively contribute to the developer experience by enhancing current solution patterns and defining new ones. All cutting edge work leveraging the latest technologies in the industry.

We embrace change and evolution, both in our staff and platforms. We are building new payment systems that allow us to leverage modern technologies (Cloud, Big Data, Open Source, Event Driven real time processing) and approaches to delivery (Scaled Agile, CI/CD, TDD + BDD) that will enable us to produce software and systems to support our business and adapt to change within the fast paced FinTech world.

The Technical Product Manager (TPM) is a leader of strategy, planning and execution. The Digital Payments TPM will collaborate closely with Technology, Product and Operations teams to define and maintain the strategy, vision and roadmap for Digital Payments. This individual should be passionate about building scalable, secure and highly reliable, mission-critical software in a fast-paced agile environment.

Successful candidates will be highly adaptable, possess strong interpersonal and organizational skills, as well as be able to effectively manage multiple work streams. An ideal candidate for this position will have more than three years of technical product and/or product management experience with an ability to think tactically as well as strategically. A background working in a payments environment is highly desirable.

Responsible for developing, maintaining, and presenting the vision and roadmap for the value stream products or services. Creates the vision based on a thorough understanding of customer needs, working with both business initiative owners and technology teams. Guides both requirements and the work through the portfolio grooming, program grooming, and prioritization meetings by taking responsibility for “content decisions” and what gets implemented. Empowered to make fast decisions about the initiatives, with input from VPs and Initiative Owners, and other key stakeholders. Ensures the Product Owners are synthesizing business objectives and Agile development principles in order to develop features for key initiatives.

Responsibilities:

  • Support Senior Digital Payments Architects in defining the current and future architecture for our Digital Payment Platform.
  • Partner with Senior Digital Payments Architects to ensure ownership is established for all key architectural areas of our Digital Payment Platform
  • Collaborate with technology, operations and products to identify requirements, converting them to functional specs, prioritizing, and driving execution using agile methodologies.
  • Be the customer voice to the Digital Payments technology team, including a deep passion for satisfying customer needs and influencing design and priority appropriately.
  • Partner with Product Management and Operations to define and maintain the overall Digital Payments strategy and vision, including adjusting in response to changing market, customer and/or organizational needs.
  • Own, maintain, and socialize the Digital Payments technical roadmap as well as collaborate with business product management teams to create an overall Digital Payments roadmap.
  • Help break down initiatives into prioritized features with Acceptance Criteria, and manages the program pipeline (backlog) of these features, for every release and iteration.
  • Ensure technical backlog is sufficiently groomed, prioritized and ready for execution.
  • Partner with business product management to define, refine, and ensure the intake process is optimized and being adhered to for all work
  • Define, monitor and measure product metrics and KPIs, incorporate learnings into product definition and development process
  • Partner with business product management to ensure product owners are synthesizing business objectives and agile development principles in order to develop features for key initiatives.
  • Provide mentoring for product owners and architects responsible for shaping the landscape of Digital Payments for Discover
  • Inspire our Business Technology function to drive a culture of quality, innovation and best practice within Digital Payments
  • Support initiatives for our key customers/partners of Discover’s Digital Payment Platform
  • Learn new technologies and champion the adoption of technology that deliver customer value
  • Promote a culture that enables software delivery teams to be cross-functional and autonomous
  • Communicate effectively with both the Discover team and external partners to understand specific system requirements
  • Be a student of the Digital Payments industry, understanding the overall direction of market and trends
  • Organize and participate in functions with other departments, town halls, lunch and learns
  • Develops and communicates the product vision and roadmap. Adjusts and responds to changing market, customer and/or organizational needs, working closely with business teams and initiative owners.
  • Supports the whole program and teams through the clarification of business needs, direction, and features.
  • Helps break down initiatives into prioritized features with Acceptance Criteria, and manages the program pipeline (backlog) of these features, for every release and iteration.
  • Provides issue management, risk assessments, risk mitigation, cost analysis, and minimum viable product evaluations.

#LI-MF1

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor’s Degree in Engineering, Information Technology, Business, Marketing, Finance, or related field
  • 4+ years of experience in Financial Services, Technology, Customer Service, Marketing, Operations, Project Management, Scaled Agile or Agile Development Project Management, Product Owner, Technology Architect, Software Development, or related field
  • In lieu of a degree, 6+ years of experience in Project Management, Scaled Agile or Agile Development Project Management, Technology Architect, Software Development, or related field

Preferred Qualifications

If we had our say, we’d also look for:

  • 2+ years of experience working in an agile environment
  • 6+ years of experience in Project Management, Scaled Agile or Agile Development Project Management, Product Owner, Technology Architect, Software Development, or related field
  • SaFe
  • 4+ years of relevant hands-on experience in product management
  • 2+ years of relevant exposure to the mobile payments
  • Strong desire and aptitude to be very hands-on with data and reporting.
  • Be very comfortable articulating, presenting and influencing key stake holders and leaders of the organizations to pursue new ideas and challenge status quo.
  • Mentoring and leadership skills
  • High degree of business acumen and technical competency; ability to balance and bridge technology and business needs; project and program management.
  • Ability to lead through organizational change and ambiguity.
  • Reputation for being a collaborative thought partner and business leader, skilled at establishing formal and informal networks within the company.

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • Neo4jLanguages
    • RLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Amazon Web ServicesFrameworks
    • AnsibleFrameworks
    • AWS PortfolioFrameworks
    • BlockchainFrameworks
    • ChefFrameworks
    • CloudFoundryFrameworks
    • DockerFrameworks
    • Google Cloud PlatformFrameworks
    • KubernetesFrameworks
    • Lambda ArchitectureFrameworks
    • OpenAPIFrameworks
    • OpenShiftFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • OracleDatabases
    • TeradataDatabases
    • ServerlessDatabases
    • TerraformDatabases
    • Google AnalyticsAnalytics
    • SparkAnalytics
    • H20Analytics
    • Machine Learning Analytics
    • Natural Language Processing Analytics
    • Programmable BotsAnalytics
    • AgileManagement
    • SafeManagement
    • LeanManagement
    • Continuous Delivery Management
    • DevSecOpsManagement
    • Reactive ProgrammingManagement
    • Site Reliability EngineeringManagement
    • SalesforceCRM

Location

Our headquarters is located in the northwest suburbs of Chicago and we also have a downtown Chicago office which is known as the“The 606”.

An Insider's view of Discover Financial Services

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Financial Services Perks + Benefits

Discover Financial Services Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers.Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
More Jobs at Discover Financial Services107 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Operations
Product
Project Mgmt
Product
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
Chicago
Developer
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Product
new
North Suburbs
Developer
new
Chicago
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Operations
new
Chicago
Operations
new
North Suburbs
Developer
new
Chicago
Developer
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
Chicago
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
Chicago
Developer
new
North Suburbs
Data + Analytics
new
Chicago
Developer
new
North Suburbs
Developer
new
North Suburbs
Project Mgmt
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
Chicago
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Operations
new
North Suburbs
Project Mgmt
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Project Mgmt
new
Chicago
Developer
new
Chicago
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
Chicago
Data + Analytics
new
North Suburbs