Program Manager, Compliance Technology & Analytics

Key Responsibilities:

Operational Excellence

• Design project management structure including roles and responsibilities, tollgates, and other standard work for delivering high quality technology, data, analytics, and AI initiatives on time and within budget.
• Lead project planning, scheduling, resourcing, execution, and reporting in cross-functional compliance technology, data, analytics, and AI initiatives.
• Track program metrics and KPIs to monitor program health, risk, performance, and track return on investment.
• Monitor budgets and resource allocations across teams to ensure delivery within scope and financial targets.
• Identify delivery risks and mitigation strategies including escalating issues when needed.
• Apply lean and process improvement methodologies to simplify and scale operations.
• Translate strategy, tool selection, and project prioritization into delivery plans with measurable outcomes.
•  Stakeholder Collaboration
• Support the management of an application portfolio in partnership with the digital technology teams to ensure successful adoption and usage in the functional and business teams.
• Support the team’s partnerships across compliance domains and their business stakeholders to identify root causes of problem statements, synthesize requirements across multiple businesses and geographies, and design integrated digital solutions.
• Support the elevation of the Compliance function through data and technology leadership to be a strategic partner with the business while driving growth.

Change Management

• Lead change management efforts to ensure successful adoption of new compliance technologies, analytics solutions and digital tools across global teams.
• Develop communication plans, stakeholder engagement strategies and training approaches that drive awareness, readiness, and sustained behavioral change.
• Partner with compliance, business, and technology leaders to anticipate change impacts, align on transition plans, and remove barriers to adoption.
• Measure change effectiveness and end-user adoption, using insights to refine rollout strategies and continuously improve the user experience.

Qualifications:

Required:

• Bachelor’s degree in Business, Data Analytics, Information Systems, Behavioral Science, Communications, Project Management, or a related field. Advanced degree preferred.
• 5+ years of experience in program/project management in a complex, global environment
• Proficiency in project management tools (e.g., Smartsheet, Asana, or MS Project) and analytics platforms (e.g., Excel, Power BI)
• Strong experience managing timelines, budgets, and performance metrics
• Familiarity with process improvement methodologies (e.g., Lean, Six Sigma)
• Experience with connecting strategic objectives to technical and operational execution
• Excellent communication and coordination skills
• PMP or equivalent certification

Preferred:

• Background in applying innovative data analytics, AI, or GenAI solutions
• Experience implementing SaaS systems
• Background in compliance, risk, legal, internal audit, or similar function within a global organization

Desired Characteristics:

• Ability to bring order and accountability to complex, cross-team projects
• Detail-oriented with focus on tracking milestones, metrics, and quality
• Pragmatic, action-oriented problem solver with the ability to operate in a fast-paced environment.
• Strong analytical, interpersonal and leadership skills with orientation toward process improvement
• Solid judgment, clear thinker and business sense
• Ability to create an environment of continual learning, and to change the way the compliance is working to be simpler and more adaptive.
• Ability to guide teams through ambiguity and drive successful adoption of change.
• Ability to work horizontally to deliver outcomes.