Program Manager DDO

Summary

The Program Manager, DDO initiates, plans and executes IT programs while monitoring and controlling the individual project work streams to ensure the timely delivery of quality solutions.   This individual will provide leadership, vision and direction to these key business initiatives by integrating processes, systems, and information to fulfill the initiative’s objectives. The ideal candidate will be an excellent leader and will have experience in indirectly managing staff of different disciplines.

Essential Job Functions:

• Work directly with Business Partners, IT and subject matter experts to define program objectives, scope and strategy for program execution
• Directs assigned programs throughout the project life cycle, aligning project resources to achieve goals and ensuring established timelines are met.
• Measures and monitors program progress and health at clearly defined points in the process to ensure that individual project work streams are delivered on time, within budget, and within scope of program goals.
• Leads project owners of different work streams (including vendor partners) to ensure overall program goals and objectives are being met
• Develop and provide program status to project members and stakeholders including executive management
• Negotiates project plans, time frames, and trade-off with Business Partners, and apprises management of impact to project while appropriately balancing project scope, schedule, budget, quality and risks.
• Develops, analyzes and manages multiple project plans and appropriate project management documentation.
• Coordinates with Business Partners, Business Analysts, Developers, Quality Analysts and Vendors to identify and define requirements and indicate areas of business and system impact.
• Follows IT Software Development Life Cycle policies and procedures including change and risk management
• Leads development and/or review of project budgets and resources estimates.
• Works with DDO director in improving project disciplines across the organization
• May involve supervisory responsibilities of other IT project leaders and/or project coordinators.
• Maintain regular and punctual attendance

Other Related Duties:

Performs other related duties as assigned.

Education and/or Experience:

• 10+ years of Program and Project Management / experience in leading large, complex project teams across various project and/or software development methodologies (ex. waterfall, agile).
• B.S. or B.A. or equivalent work experience required; advanced degree or certification beneficial.
• Proven track record of completing projects to specifications while dealing with challenges such as cross-team dependencies, changing schedules and constantly evolving requirements.
• Proven track record of driving multiple teams on parallel projects, balancing resourcing and priorities to meet business needs.
• Relevant work experience in technology with a broad understanding across multiple IT disciplines.
• Excellent professional development skills such as oral and written communications, personal credibility, teamwork and collaboration, work planning, and estimating.Ability to present different messaging across all project stakeholders including business and IT senior management, vendors and team members.
• Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business and technology partners including executive management.
• Skilled in building and motivating technical teams and possess ability to build strategic relationships and influence people at all levels of the organization.
• Experience in effectively coaching and mentoring other project managers across corresponding work streams.
• Comfortable in a fast-paced, multi-tasked environment
• Possesses exceptional strategic thinking, planning and relationship skills.
• Solid change management, negotiation and facilitation skills.
• Ability to create and manage project benefits and cost benefit analyses.
• Previous experience in Mortgage Banking and/or associated lines of business is highly preferred
• PMP certification an asset

Language Skills:

Ability to read business journals, financial reports and legal documents. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply mathematical concepts to practical situations.  Ability to create and manage project benefits and cost benefit analyses.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Ability to define problems, collect data, establish facts, and draw valid conclusions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities

The following statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.