The Project Administrator provides administrative and operational support for large product rollouts, working closely with sales and project managers, handling reporting, data entry, and inventory management.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The project administrator provides administrative and operational support for large product rollouts and complex customer projects. This candidate will partner with sales, project managers and business leaders. This position will provide the right person with an opportunity to learn cross functional business processes while building a strong business network.
What you will do:
* Process basic sales reporting requests including shipping, inventory, customer portfolio
* Consistent key internal stakeholder follow-up to resolution
* Follow up on ETAs for back ordered items
* Data gathering, data entry, and report generation
* Collaboration between project resources and sales
* Maintain customer facing dashboards
* Post Order provide Preorder & Buy & Hold assistance
* Assist with Inventory, stock availability, and order tracking
* Ad Hoc support services as needed
What we expect of you:
* Bachelors degree. Or, 4+ years of experience in Sales Support, Operations, Project Coordination or Customer Service
* Advanced PC skills; Microsoft Office applications including Word, Excel, and PowerPoint
* Previous experience working with Project Managers on customer or internal projects
* Flexibility, adaptability, and an optimistic view of projects and work environment
* Strong relationship building skills with internal customers
* Strong organizational skills
* Excellent written and oral communication skills
* Strong attention to detail
* Critical thinking and problem-solving skills
* Ability to switch priorities frequently
* Able to demonstrate a strong sense of urgency
* Ability to follow through and see tasks through to completion
* Ability to work with multiple personalities
* Ability to learn new systems and processes quickly
* SPS/AS400 Experience, a plus
* Service Now Experience, a plus
* CAPM and/or Project Management certification, a plus Pay range: $63,000 - $97,140 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The project administrator provides administrative and operational support for large product rollouts and complex customer projects. This candidate will partner with sales, project managers and business leaders. This position will provide the right person with an opportunity to learn cross functional business processes while building a strong business network.
What you will do:
* Process basic sales reporting requests including shipping, inventory, customer portfolio
* Consistent key internal stakeholder follow-up to resolution
* Follow up on ETAs for back ordered items
* Data gathering, data entry, and report generation
* Collaboration between project resources and sales
* Maintain customer facing dashboards
* Post Order provide Preorder & Buy & Hold assistance
* Assist with Inventory, stock availability, and order tracking
* Ad Hoc support services as needed
What we expect of you:
* Bachelors degree. Or, 4+ years of experience in Sales Support, Operations, Project Coordination or Customer Service
* Advanced PC skills; Microsoft Office applications including Word, Excel, and PowerPoint
* Previous experience working with Project Managers on customer or internal projects
* Flexibility, adaptability, and an optimistic view of projects and work environment
* Strong relationship building skills with internal customers
* Strong organizational skills
* Excellent written and oral communication skills
* Strong attention to detail
* Critical thinking and problem-solving skills
* Ability to switch priorities frequently
* Able to demonstrate a strong sense of urgency
* Ability to follow through and see tasks through to completion
* Ability to work with multiple personalities
* Ability to learn new systems and processes quickly
* SPS/AS400 Experience, a plus
* Service Now Experience, a plus
* CAPM and/or Project Management certification, a plus Pay range: $63,000 - $97,140 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
Top Skills
As400
MS Office
Service Now
Sps
CDW Chicago, Illinois, USA Office
625 W Adams St., Chicago, IL, United States, 60661
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