Coordinate client-facing projects, manage communication, support decision-making, collaborate with global teams, and maintain documentation. Provide client support and monitor account health.
JOB DESCRIPTION
(Responsibilities may include, but are not limited to, the following.)
Project Management & Client Coordination
Cross Functional Collaboration
Operational Execution
Service Delivery & Support
QUALIFICATIONS
Total Rewards:
We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $50,000-$60,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
#LI-PH1
#Hybrid
(Responsibilities may include, but are not limited to, the following.)
Project Management & Client Coordination
- Manage client-facing projects within assigned service lines or geographic markets.
- Act as a primary point of contact for client inquiries, providing guidance, coordinating support, or escalating as appropriate.
- Gather and evaluate information from internal systems and stakeholders to support sound decision-making throughout the project lifecycle.
Cross Functional Collaboration
- Coordinate with Emergo offices worldwide to support project intake, time tracking, invoicing, deliverables, and postdelivery follow-up.
- Communicate effectively with contractors, partners, and external suppliers to support consistent project execution.
- Serve as a liaison to consultants and critical suppliers, assisting with scheduling, project calendars, resource allocation, and timesheet management.
Operational Execution
- Utilize organizational tools, systems, and financial resources to plan, staff, monitor, and evaluate assigned projects.
- Maintain accurate and secure client documentation in compliance with internal procedures.
- Support the development, maintenance, and communication of project related processes to ensure consistency across global teams.
Service Delivery & Support
- May conduct or support service-related training or presentations as experience allows.
- Monitor the overall health of client accounts and communicate emerging risks or impacts to appropriate project managers or management.
- Contribute as a service lead for small to medium service areas or support larger service initiatives under the direction of a service lead.
- Provide secondary support to incoming calls from clients, prospects, vendors, salespeople, and consultants, ensuring professional and timely responses.
- Complete accurate weekly time entry.
QUALIFICATIONS
- Bachelor's degree or equivalent combination of education, training, and experience.
- Minimum of 3 years of experience supporting client projects or working in a project management environment.
- Demonstrated ability to facilitate meetings, negotiate, and influence outcomes.
- Strong organizational skills, with the ability to manage multiple priorities while maintaining high quality and exceptional customer service.
- Clear and effective communication skills.
- Ability to anticipate risks, troubleshoot issues in real time, and escalate when needed.
- Demonstrated critical thinking skills, including the ability to analyze complex information, identify patterns or risks, and develop sound, data driven recommendations.
- Comfortable working in a dynamic environment with shifting priorities and frequent change.
- Ability to quickly learn and utilize new systems required for project management.
- Collaborative team player with a focus on contributing to current and future business goals.
- Knowledge of a second language is a plus.
Total Rewards:
We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $50,000-$60,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
#LI-PH1
#Hybrid
UL Solutions Chicago, Illinois, USA Office
Chicago, IL, United States
UL Solutions Northbrook, Illinois, USA Office
Northbrook, IL, United States
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