Project Management Specialist, Software Implementation

Why join us? At Strata, you’ll be part of a mission-driven team helping healthcare organizations drive better financial and clinical outcomes. You’ll work in a collaborative, learning-focused environment with opportunities to grow your career in project management and healthcare technology.
How you’ll make an impact:
As a Project Management Specialist, you’ll play a key role in supporting our software implementation efforts by leading a portfolio of small-scale projects. You’ll work directly with new and existing customers to manage software implementations, source system conversions, add-on modules, and Continuous Improvement initiatives from kickoff to close. This role is designed to build your project leadership skills through hands-on experience, mentorship, and exposure to larger, more complex portfolios over time.

• Responsible for managing project progress using established tools, facilitate transparent and proactive communication with internal teams and customer stakeholders to align expectations, and ensure projects stay on track, on budget, and within scope.
• Independently lead a portfolio of small-scale customer projects from kickoff to completion, with mentorship and guidance from senior project leaders
• Develop and maintain project workplans, documenting changes and risks in alignment with customer statements of work
• Monitor project progress using Salesforce, Smartsheet, and other Project Management tools
• Collaborate with cross-functional teams to ensure deliverables are met and expectations are aligned
• Reporting progress through weekly status meetings and monthly executive meetings with clients and internal leadership
• Assisting project leaders in defining risks, dependencies, and issue resolution
• Support project budget tracking and documentation, including Change Requests and Order Forms
• Maintain high-quality project documentation and ensure timely updates to internal systems
• Serve as a customer advocate, fostering strong relationships and ensuring a smooth implementation experience
• Managing expectations and escalations of both internal team members and clients
• Participating in regular planning meetings to prepare for & manage project tasks in alignment with Strata’s Agile operations
• Ensuring coordination between different consulting teams to ensure implementation tasks are clearly defined and completed on schedule
• Supporting account management activities as needed with assigned client accounts

What we’re looking for:

• 0–2 years of experience in project coordination, project support, or related roles
• Familiarity with project management tools (e.g., Salesforce, Smartsheet, Microsoft Office)
• Strong organizational skills and attention to detail
• Strong problem-solving skills and the ability to remain calm and solutions-oriented in the face of challenges
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and adapt to changing circumstances
• A collaborative mindset and eagerness to learn from experienced project leaders
• Foundational understanding of project scope, timelines, and budget principles
• Comfort working in a fast-paced, customer-facing environment
• A continuous improvement mindset and willingness to contribute ideas

Estimated Salary Range: $61,000-71,000
Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.