Program Manager, Strategic Accounts

We are seeking a day to day program driver on a major strategic platform account. You will partner with the Senior Client Partner and cross functional leads to run planning, governance, and delivery quality so work lands on time, on scope, and on budget. You will coordinate sales enablement and B2B campaign marketing initiatives, track KPIs, and keep cross functional teams aligned while owning the cadence that turns decisions into delivery.

WHAT YOU'LL DO

• Co-own account planning, status preparation, and executive readouts with the Senior Client Partner
• Build and maintain the integrated plan, dependencies, and critical path across workstreams
• Run weekly stand-ups and status meetings, steering with clear agendas, decisions, risks, and actions
• Maintain scope, budget, staffing, SOWs, and change orders with tight financial hygiene
• Coordinate creative, strategy, data, and engineering teams to hit milestones and quality bars
• Stand up dashboards that track time to first value, stage progression, adoption, and content throughput
• Partner with client operations and partner teams to resolve blockers quickly
• Manage RAID logs, issue tracking, and approval workflows
• Prepare estimates, timelines, and delivery plans for proposals and expansions
• Lead meeting cadence, decision logs, and follow ups

WHAT YOU'LL NEED

• Reliable delivery on scope, schedule, and margin with strong CSAT
• Clear line from sales enablement and B2B campaign work to client outcomes
• Timely, accurate forecasting and staffing plans
• Risks surfaced early and resolved with documented actions
• Repeatable delivery patterns and referenceable work
• Project or program management in consulting, agency, or systems integration
• Proven delivery of multi team initiatives across strategy, creative, and engineering
• Experience supporting sales enablement and B2B campaign marketing programs
• Strong financial stewardship across budgets, SOWs, and vendor coordination
• Clear communication and stakeholder management across client and partner teams
• Working knowledge of enterprise experience platforms including journey orchestration, real time CDP for B2B, enterprise CMS and DAM, marketing automation, customer journey analytics, work management, and enterprise e signature
• Familiarity with common integrations to CRM and data platforms
• Ability to translate technical plans into schedules, risks, and decisions
• Proficiency in work management and collaboration tools such as Workfront or equivalent, Jira, Smartsheet, Confluence, and Miro
• Strong command of presentation and spreadsheet tools for plans, dashboards, and executive materials
  PMP, Prince2, or SAFe

NICE TO HAVE

• Certification in a work management platform or an enterprise CMS or DAM

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Mediacurrent, Rhythm, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The target range of base compensation for this role is $120,000 - $200,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.