PowerReviews works with more than 1,000 global brands and retailers to increase conversion and improve products and the customer experience with ratings and reviews and Q&A software. Ratings and reviews solutions from PowerReviews are essential for consumers as they search and shop online and in-store, and they are proven to increase online site-wide sales up to 17%

The Associate Project Manager will work within the Product Operations group to support the execution of the PowerReviews sampling program by executing full end-to-end sampling projects including, participant selection activities and follow-up email campaigns, general project management. A strong candidate will be able to handle multiple campaigns, prioritize effectively, and meet required service level agreements.

Key Accountabilities

• Act as project manager for PowerReviews sampling services
• Own end-to-end sampling campaigns for high-profile brands/retailers
• Verify sampling program participants based on demographics deemed by client.
• Create goals and milestones and ensure commitments to the client are achieved.
• Work cross-functionally with internal teams to ensure a quality client experience
• Track project progress against agreed to KPIs and any contractual obligations
• Deliver end of project reporting/analytics summarizing project execution
• Facilitate fulfillment relationships with clients and partners

Preferred Skills & Requirements

• Bachelor’s Degree
• Strong written and verbal communication skills
• Comfort with client facing activities
• Project Management skills
• Manage multiple projects in parallel
• Experience with Salesforce.com (preferred)
• Familiarity with email service providers (ESPs) and mail merge functions
• Experience with Google and Microsoft suites
• Strong problem solving skills and issue resolution