CX Project Manager
Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk to anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products and bank partnerships that improve people’s financial lives.
Avant is looking for an intellectually curious and highly motivated project manager who thrives in a fast-paced startup environment to join our team. The Project Manager is responsible for collaborating with non-technical business stakeholders and technical product managers to plan, organize, and deliver projects.
What you do at Avant
- Define project scope, goals, and deliverables for the Customer Experience and Advocacy teams
- Drive the Corrective Action Program ensuring the business is working on and prioritizing appropriate initiatives.
- Lead cross functional project planning between CX, Product, Marketing, Tech, and OPS
- Lead sprint planning for assigned teams
- Full life cycle Corrective Action Program
- Execution, prioritization, and communication of assigned teams respective roadmaps
- JIRA program management
Why you are a fit for Avant
- You have 2+ years of project management experience
- You have experience with various project management tools, JIRA preferred
- You have experience managing large scale projects with various stakeholders
- You’re hands on - willing to do analysis and move along projects when needed
- Project management qualification (PMP) is prefered
- Experience in a fast paced startup environment
Why Avant is a fit for you:
At Avant, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.
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