Kin + Carta
At Kin + Carta, we’re not here to talk about changing the world. We’re here to make it work better.
Chicago, IL

Engagement Director - Kin + Carta Connect at Kin + Carta

| Chicago
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ABOUT KIN + CARTA CONNECT 

Kin + Carta is a digital transformation organization. As one of the key strategic pillars within Kin + Carta, Connect is a full service digital agency that strategizes, designs, builds, implements, tests and optimizes world class, global and multi-channel experiences.

ROLE OVERVIEW

Kin + Carta Connect is looking for an Engagement Director to lead the Client Services and Program Management team in our Chicago office. The Engagement Director owns the client relationship as well as the successful delivery of the program through effective account and program management to ensure business success for our clients.

In this role, the Engagement Director (ED) will collaborate with Kin + Carta teams to run multimillion dollar engagements, while keeping up-to-date on daily project activities. This position requires breadth and depth of experience in Kin + Carta’s capabilities to lead large multi-disciplinary teams of people to successfully deliver integrated client solutions.

As an ED, you will work to identify a client’s business needs and will partner with both the client and various Kin + Carta teams to fully understand, define and build effective and innovative solutions that generate measurable results for our client’s success. He/She uses advanced problem-solving skills, business skills, solid verbal and written communication skills, excellent relationship building skills as well as strong leadership and team management skills. 

Needed to Succeed: 

  • Comfortable interacting with clients of all levels and industry backgrounds, from the C-suite to administrative support staff, and know intuitively how to best facilitate the relationship between Kin + Carta and our clients in any given situation. 
  • Proven track record in account management, account growth, leadership of cross-functional teams, new business development, and responding to RFPs and pitching. 
  • Strategic thinker, with the drive to be a trusted partner and advisor to the client across various aspects of the business, from product strategy to marketing campaigns
  • Having a strong appreciation for design and user experience 
  • Understands and can scope for platform technologies (eCommerce, CMS, MarTech, etc)
  • Structures and manages integrated, multi-track projects and/or programs of multiple projects. 
  • Assesses and manages risk within, and across multiple projects. Maintains project tracking and information systems.
  • Ensures key project and program-wide roles and responsibilities are defined. Ensures the use of best practices and applies lessons learned from previous projects. 
  • Ensures a positive, collaborative work environment for the team and directly oversees the project manager’s work.
  • Mentors and coaches project team members. 
  • Manages third party partner and/or vendor relationships, as necessary
  • Maintains awareness of the current industry environment that shapes opportunities for client solutions (news, events, trends, mergers, etc.) 
  • Works with business unit leadership to pursue, shape and sell holistic Kin + Carta solutions utilizing innovative sales tools and strategies
  • Participates in recruitment and hiring activities, including interviewing and conducting hiring exercises.
  • Participates in progress and quality reviews of other projects. Actively shares knowledge and learning from project experiences.

We welcome our Kin to show up as their full selves everyday. Because this is so important to us, Kin + Carta is proud to be an equal opportunity employer.

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Where we are

We're in a great tech-focused building right by Ogilvie and Union Station in the West Loop.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
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    • AngularFrameworks
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
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    • AsanaManagement
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    • TrelloManagement
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What are Kin + Carta Perks + Benefits

Culture
Volunteer in local community
Kin + Carta's value of "Make A Difference" is shown through quarterly events and activities. One in particular, Pay It FWD, is our annual day of volunteering where employees combine forces & give back
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity, Philanthropy, Wellness, and Social Committees can be joined by any member of our Kin who is interested in collaborating on events and making an impact upon our culture!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
From sponsored 5Ks, Lunch & Learns, and a discounted gym membership, our Wellness Committee enables a workplace that encourages environmental and social support of a healthy lifestyle.
Onsite Gym
Team workouts
One of our Wellness Committee's annual initiatives includes sponsoring race teams throughout the year, like the JP Morgan Chase Corporate Challenge.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some of our favorites include our New Hire Happy Hours, our company-wide holiday party, our annual volunteer event (Pay It FWD), and team outings!
Game Room
Kin + Carta's game room is decked out with snacks, a ping pong table, Wii games, a shuffleboard, and board games for all employees to use when they need a break.
Stocked Kitchen
Our Office Experience team helps to ensure that we always have fruit, coffee (brewed & a fancy espresso machine!), tea, snacks available, and all of the flavored LaCroix that we can handle.
Some Meals Provided
We celebrates our employee's birthdays with a monthly breakfast or lunch that the whole company is able to attend.
Happy Hours
Company-wide happy hours, as well as team happy hours are common at Kin + Carta. The themes and locations differ, but they are always a good time!
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
We offer a wide range of internal training programs and a mentor program. All full-time employees also receive $5,000 annually to pursue professional development.
Tuition Reimbursement
Diversity Program
Solstice is committed to positively impact, promote, support, and raise awareness of diverse communities in the Technology industry with the leadership of our Diversity Committee.
Lunch and learns
Employees plan and host lunch and learn meetings almost weekly.
Cross functional training encouraged
Promote from within
Mentorship program
All Kin are assigned a mentor who provides 1-to-1 support, career mentoring, and leadership advocacy.
Continuing Education stipend
We offer $5000 annually for continuing education.
Time allotted for learning
Employees are allotted two extra PTO days to use for their own personal training and development.
Customized development tracks

Additional Perks + Benefits

We have a variety of fun perks, but our favorites focus on employee development! We know that investing in employee development is crucial to our success as a growing and forward-thinking firm. All full-time employees have an annual personal training budget and time off. Employees will use this to take classes, buy materials, and go to conferences. We also have internal training programs, a mentorship program, and knowledge sharing through discipline circles and Lunch and Learns!

An Insider's view of Kin + Carta

What are some social events your company does?

Kin + Carta celebrates holidays with our office in Argentina - our US offices have introduced Argentina to Halloween, and the Buenos Aires office introduced the US to “Friends Day” in July. We also have a book club, a board game club, football and a Bachelor fantasy draft, co-rec sports, wine tastings and happy hours to celebrate new hires.

Andrea

Client Principal

What does your typical day look like?

My days are pretty dynamic — I could be preparing to lead a workshop, working on a product roadmap, sitting with research on customer interviews, mentoring team members, etc. A few things are constant every day, though: I get to solve interesting problems, I get to be creative, and I get to work with amazing people.

Michelle

Director of Solution Delivery

What makes someone successful on your team?

To me, what makes individuals on my team successful is a recognition that there is always something new to learn and always more room for growth. An open, honest desire to not only learn from your teammates' expertise, but also to share your own, is a huge part of what makes a teammate at Kin + Carta successful.

Reid

Technical Principal

What unique initiatives do you have that encourage innovation?

As a digital innovation firm, creativity is in our DNA. We hold an annual client summit to harness the creativity of our Kin. Employees self-organize around our R&D function, solving problems with emerging technologies to show off to our clients. Many of these ideas have gone on to help our clients better understand their end-user.

Kelly

CEO

Kin + Carta Careers in Chicago
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