Implementation Manager

| Chicago

We are adding an Implementation Manager to our Transactions team!

We are adding an additional service for our insurance carriers - a payments platform. In launching the product, we need an Implementation Manager to build out the entire implementation process. Training, API’s, Onboarding plans, troubleshooting - you will manage it all. You’ll collaborate heavily with our executive team, as well as sales, L&D, and tech to ensure the product launch is simple. You’ll oversee the product revenue for assigned accounts and recommend go-forward strategies to increase revenue. You will conduct market research to better understand how you can better own the process and potential opportunities. You will be a leader in the space, a creator, a developer, and an innovator.

Sound like you? Keep reading for more detail.

Day-in-the-life of an Implementation Manager

  • Develop new customer onboarding plans for new insurance carriers and additional business lines within existing carriers
  • Lead consultation for carrier onboarding of product lines
  • Define carrier specific workflow requirements for platform
  • Project management of onboarding process
  • Conduct market research of customer segmentation, market size, and potential opportunities
  • Partner closely with Account Management and Sales to foster client communication and relations
  • Travel to client locations when necessary (about 20%)
  • Contribute to existing customer cross selling activities
  • Opportunity to build implementation team and supervise staff

Qualifications for the Implementation Manager

  • Bachelor’s degree and/or 3-5 years of related work experience; MBA is a plus
  • Experience creating onboarding plans which include workflow requirements and product release
  • Background in fostering and managing client relationships and/or sales
  • Proficiency in the use of Microsoft Office tools (Specifically Word, Excel, PowerPoint is a plus)
  • Experience creating go-to-market plans and analysis is a plus
  • Experience using and understanding claims systems is a plus
  • Consulting background is a plus
Read Full Job Description

Location

1 N Dearborn St, Chicago, IL 60602
1 N Dearborn St, Chicago, IL 60602

What are Snapsheet Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Perks & Discounts
Casual Dress
Game Room
Happy Hours
Recreational Clubs

Additional Perks + Benefits

Flexible PTO Policy. Intramural sports teams, cereal bar, beer on tap, happy hours and social gatherings. Game room with ping pong, foosball, darts, video games.

More Jobs at Snapsheet10 open jobs
All Jobs
Design + UX
Dev + Engineer
HR
Operations
Project Mgmt
Sales
HR
new
Snapsheet
Developer
new
Snapsheet
Design + UX
new
Snapsheet
Developer
new
Snapsheet
Sales
new
Snapsheet
Project Mgmt
new
Snapsheet
Operations
new
Snapsheet
Operations
new
Snapsheet