Implementation Project Manager

| Chicago

PowerReviews delivers software that more than 1,000 brands and retailers utilize to collect, display, and syndicate reviews on more than 5,000 websites. An essential resource for consumers as they search and shop online and in-store, reviews drive traffic, increase sales, and create actionable insights to improve products and services. With a syndication network that reaches more than 500 million in-market shoppers each month, PowerReviews delivers more reviews to more consumers. And we make it easier than anyone else.

Job Description:

The Implementation Project Manager (IPM) is responsible for leading and managing multiple concurrent customer implementation projects. A strong IPM will coordinate with both client and internal project team members to track tasks, owners and due dates, and communicate milestones to the key stakeholders.

Key Accountabilities:

  • Manage customer integration projects, regarding the automation of e-tailing web sites business and the product review content.
  • Follow a standard project management methodology for each implementation. Key project deliverables include the following documents: Project Charter, Project Plan, Test Plan, Business & Technical training.
  • Assess integration project requests to confirm customer technical requirements and readiness.
  • Facilitate conference calls with stakeholders for the project kickoff and on-going status checkpoints to review requirements, milestones, action items, and role expectations.
  • Provide tier 2 technical and process support for the existing customers during upgrades.
  • Collaborating with Sales and Solutions Consultants to confirm baseline project requirements.
  • Working with the Client Success Director, to assure successful project transition at completion with ongoing support as needed.

 

Preferred Skills & Requirements:

  • Bachelor degree or comparable experience 
  • Expertise in technical project management & experience with system integrations. 
  • E-commerce/SaaS industry experience preferred
  • 3+ years of experience in client facing position
  • Familiarity with tools such as TaskRay, Jira, Excel, PowerPoint, and Word.
  • Experience with Salesforce.com preferred
  • Ability to drive technical or process improvements, within backend systems, that would positively impact customer integrations.
  • Strong oral & written communication skills, people skills, and presentation skills are critical.
  • Outstanding organizational skills and ability to track multiple concurrent projects in detail.
  • Experience working with 3rd party integrators and eCommerce platform provides is a nice-to-have.
  • Must exhibit a positive attitude, be able to energize teams, and be willing to listen to various opinions.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

1 N. Dearborn, Suite 800, Chicago, IL 60602

An Insider's view of PowerReviews

What does your typical day look like?

My passion is building experiences that inspire transparency and confidence in a purchase journey by elevating relevant and authentic content. Everyday I collaborate with internal and external stakeholders, to gather feedback and insight to make products and features that help shoppers make the right decision.

Rachel

Sr. Manager, Product

How does the company support your career growth?

PowerReviews breeds a culture of goal setting/personal growth that ultimately allows you to steer the direction of your career.

Alex

Manager, Sales Development

How do you collaborate with other teams in the company?

As a member of the marketing team, I get to collaborate across virtually every facet of the company. Including (but definitely not limited to) Sales, Product, Tech, Implementation -- and even HR!

Yoni

Sr. Manager, Product Marketing

What are PowerReviews Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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