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Lead Scrum Master – Technical Project Manager

| North Suburbs

Job Description

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity.

The Technical Project Manager (TPM) is responsible for managing the team’s capacity as they contribute to capabilities and controls to improve quality architecture and engineering outcomes. TPM drives quality and operational excellence for product features across the portfolio, as well as ensuring that delivery requirements, timelines, dependencies and risks are clearly communicated to all stakeholders. This position works closely with product managers, release train engineers, value stream architects, quality architects, software engineers and quality engineers across multiple scrum teams and products, acting as a single point of contact for the team, and assisting in generating new partnerships / prescriptive consulting engagements.

Responsibilities:

 

  • Work within and across technology and business portfolios to prioritize, plan and execute the development schedule for new capabilities and operational excellence on Quality.
  • Manage and track team velocity, financials and other KPIs in relation to the plan, quality and published progress reports
  • Serve as a subject matter expert in systems & quality architecture for the teams work across multiple engineering, infrastructure and third parties
  • Manage and appropriately escalate delivery impediments, risks, issues and changes tied to the team’s capability development initiatives
  • Creates both business and tech-facing materials to clearly illustrate the teams work, beyond technical documentation
  • Ensures deliverables across engineering teams are high-quality and clearly documented
  • Stakeholder management – assisting to prioritize, lead tradeoffs and set expectations when competing project deadlines arise
  • Works with tech partners and architects to identify solutions and business process improvements
  • May perform hands-on reviews of product backlog, designs, code, test scripts and results in addressing delivery impediments or quality issues.
  • As a TPM, drive the development and delivery of technical products and solutions for our platform/customers
  • Deep understanding of all aspects of software design, with a demonstrated track record of increasing responsibility
  • Manage and track team velocity and other KPIs in relation to the project/program and its plan
  • Provide visibility into gaps, issues, risks and opportunities across the team, solving and where needed escalating impediments.
  • Facilitates team activities, including daily stand-up meetings, grooming, sprint planning, demonstrations, release planning, and team retrospectives. Manages sprint release deliverables and proactively identifies and resolves impediments. Ensures sprint releases stay on track and updates sprint activities in Agile planning and execution tracking tool. Communicates Agile team’s progress, dependencies, and impediments. Participates in program increment (PI) planning events.
  • Identifies dependencies between Agile teams then communicates and resolves dependencies.
  • Responsible for following and promoting Agile methodology and all related scrum ceremonies within an agile team. Enables the team to work as effectively as possible. Ensures impediments are resolved and the team meets sprint objectives and that releases stay on track. Coaches the team to own and continually improve their process and practices.

#LI-MF1

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor’s Degree in Business Administration, Computer Science, or related field
  • 4+ years of experience in Agile, Scrum, or related field
  • In lieu of a degree, 6+ years of experience in Agile, Scrum, or related field

Preferred Qualifications

If we had our say, we’d also look for:

  • Scrum Master
  • Bachelor’s Degree and at least 10 years of experience in technical project management/quality architecture/engineering.
  • Must be highly skilled in the use of Microsoft Office, Project, Visio, and Sharepoint.
  • Must have robust experience with Atlassian Suite (JIRA, Confluence, etc), along with Dev Ops – CI/CD integration.
  • Strongly prefer someone with past project management experience in a uber technical capacity in a product engineering organization.
  • Exposure to applications developed on AWS, PCF or similar platforms
  • Exposure to technologies Micro Services, Cloud Native development, Cloud powered data analytics.
  • Experience in using the automated tools for end-to-end product architecture and technology stack in a Devops – CI/CD setting
  • Experience with technology eco-system that supports end-to-end micro service architecture, such as, APIs, message queue, container, service registry/discovery etc.
  • Experience working on multiple product delivery cycles simultaneously
  • Experience working in agile/iterative development methodology. SAFe experience is preferred
  • Ability to collaborate with application, technical and value stream architects and software development engineers to ensure design for quality practices and tooling are formulated and adhered
  • Ability to collaborate with sr. management for managing quality deliverables and outcomes
  • Detail oriented communication and documentation skills

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • Neo4jLanguages
    • RLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Amazon Web ServicesFrameworks
    • AnsibleFrameworks
    • AWS PortfolioFrameworks
    • BlockchainFrameworks
    • ChefFrameworks
    • CloudFoundryFrameworks
    • DockerFrameworks
    • Google Cloud PlatformFrameworks
    • KubernetesFrameworks
    • Lambda ArchitectureFrameworks
    • OpenAPIFrameworks
    • OpenShiftFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • OracleDatabases
    • TeradataDatabases
    • ServerlessDatabases
    • TerraformDatabases
    • Google AnalyticsAnalytics
    • SparkAnalytics
    • H20Analytics
    • Machine Learning Analytics
    • Natural Language Processing Analytics
    • Programmable BotsAnalytics
    • AgileManagement
    • SafeManagement
    • LeanManagement
    • Continuous Delivery Management
    • DevSecOpsManagement
    • Reactive ProgrammingManagement
    • Site Reliability EngineeringManagement
    • SalesforceCRM

Location

Our headquarters is located in the northwest suburbs of Chicago and we also have a downtown Chicago office which is known as the“The 606”.

An Insider's view of Discover Financial Services

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Financial Services Perks + Benefits

Discover Financial Services Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers.Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
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