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Menu Innovation Project Manager

| Chicago

About the role:

Our Innovation Project Manager will lead the new product development process from concept to recipe finalization to bring new menu items to life for our customers. You will leverage data and insights to surface trends and develop new concepts, and then manage the culinary team to hit set launch targets by setting innovation guardrails and timelines. You will develop and manage our customer insights process to ensure our customer comes first in everything we do. You will work cross-functionally with our sourcing, QA, and production teams to identify and solve for any potential roadblocks upstream to ensure a recipe's successful hand-off to the commercialization team.

Our ideal candidate is analytical, thoughtful, and hungry (in more ways than one!) You’re a passionate go-getter who has a track record of effectively managing cross-functional teams and creatively solving problems, and you’re comfortable doing so without an army of people or resources to help.

What kind of person are we looking for?

  • Strong organization and project management skills - you love making structure out of chaos
  • Analytical and critical thinker - you love synthesizing data
  • Self-motivated and hands-on - you jump in and do what it takes to get the job done
  • Humble and collaborative team-player - it would never occur to you to say, “that’s not my job.”
  • Problem-solver - your curiosity to continuously improve is contagious
  • Strong business acumen - you’re supremely detail-oriented without losing sight of the big picture

In a typical week you will:

  • Analyze sales trends, customer insights and data to identify innovation opportunities and areas of optimization for current items.
  • Develop, lead, and manage the product development innovation process, partnering with cross-functional (culinary, sourcing, QA, commercialization) teams to successfully bring new menu items to life on set timelines
  • Create and manage development guidelines and goals for menu optimization and innovation priorities.
  • Set priorities and due dates for the culinary team. You will closely manage this team to ensure we are hitting COGs targets, brand and sourcing guardrails etc.
  • Perform competitive analysis to identify menu opportunity areas.
  • Manage internal tastings and external customer panels to optimize recipes during the development process.
  • Develop new customer insights methods and processes to guide innovation priorities and optimization needs.
  • Function as the liaison between our development and commercialization teams, ensuring that nothing gets lost in translation throughout the development process.
  • Manage our assortment and merchandising strategy, working to identify new innovation or optimization opportunities to maximize revenue in each Fridge 

You have:

  • 3-5 years of experience relevant to the above
  • An undergraduate degree in business, marketing, operations, project management, or related field.
  • A brand management, insights, product development/innovation background is preferred.
  • A demonstrated track record of leading cross-functional projects with people of all backgrounds, cultures, and levels of experience
  • Worked in a high-growth, rapid change environment, preferably in the food space but not required.
  • A solid understanding of financial business metrics (COGs, P&Ls, etc.) and a demonstrated ability to hit business goals
  • The ability to operate in ambiguous situations and be flexible as the organization changes and grows - we are a new place every quarter!
  • A deep passion for food and a pulse on food industry trends. You are insanely passionate about Farmer's Fridge mission to improve people’s lives through 24/7 access to fresh food.


  • Traditional Healthcare Benefits -- Health, Dental, Vision, Life, Short Term Disability, LTD
  • 10 paid holidays
  • Generous PTO policy
  • Daily Fridge Credits
  • Monthly cell phone credit
  • Spontaneous company events and community service activities
  • Work with a phenomenal team of individuals that are constantly pushing the market boundaries to offer healthy food at the utmost convenience.

About Farmer’s Fridge:

At Farmer’s Fridge, we’re committed to making wholesome, delicious food simply accessible, so people can live a little happier. We aim to remove the roadblocks to eating well on the go. That means sourcing top-notch ingredients, handcrafting meals in our kitchen, packing & delivering fresh to our network of Fridges and ensuring the best possible customer experience. Unpurchased items are regularly donated to local food depositories, providing responsibly sourced nutrition to community members in need. If you’re passionate about our mission to change the food system for the better, our team just may be the right fit for you.

Farmer’s Fridge is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

View our disclosures related to External Agencies and Applicants below:


Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
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    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • QMLLanguages
    • jQueryLibraries
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    • AWSFrameworks
    • ServerlessFrameworks
    • MySQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • PhotoshopDesign
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    • AsanaManagement
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    • IntercomCRM
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    • MailChimpEmail
    • IntercomEmail


Located in the Kinzie Industrial Corridor, we’re at the epicenter of the startup community. Find coffee shops, breweries, and inspiration all around.

An Insider's view of Farmer's Fridge

What are some social events your company does?

Working at a start-up can be a roller coaster, so we do our best to balance work & play. We have regular get-togethers including happy hours, mixers, and impromptu outings to celebrate the wins at the many restaurants & breweries in the area. We also throw a mean party, are 2018 kickball league champions and have yoga classes in the office monthly.


Revenue & Sustainability Manager, Farmer's Fridge

What does your typical day look like?

Given the fast-paced environment at the Fridge, things change so quickly around here. Each day comes with new projects and priorities - and no two days look the same. From meetings and calls to strategizing with the team, and travel, in the two years I've been here, it's safe to say that each day is different.

Syed Shah

Executive Director of Channel Partnerships

What makes someone successful on your team?

In a space dominated by big food players, we are building something truly innovative, and the response from the community reaffirms that we're on our way to helping people live healthier, happier lives. Challenges are met with optimism and passion instead of deep sighs and frustration, and the team really bands together to achieve shared goals.


Director of Operations Systems, Farmer's Fridge

What is your vision for the company?

Farmer's Fridge aims to make fresh, healthy food as accessible as a candy bar. We are on a mission to improve public health through better access to delicious, nutritious food.


Founder & CEO, Farmer's Fridge

How would you describe the company’s work-life balance?

I love coming to a place where my coworkers are supportive of my trials as a working Mom. Where time is made for quiet, uninterrupted work with weekly clarity breaks. Where we are fully supported in our projects. I get to bring all of myself to work, the Mom, the food lover, and the runner—and feel like each part is appreciated and celebrated!


Customer Development Manager

What are Farmer's Fridge Perks + Benefits

Farmer's Fridge Benefits Overview

Let’s talk perks. Because keeping you healthy and happy is what we’re all about.

We offer:
Traditional Benefits -- Health, Dental, Vision, Life, Short Term Disability, LTD

10 paid holidays

Generous PTO policy (Did somebody say vacay?!)

Daily Fridge Credits (Yep—Lunch is on us! Free snacks, too!)

Monthly cell phone credit

Spontaneous company events and community service activities (kickball, yoga, and yes—even the occasional bonsai tree taming tutorial can be expected!)

Opportunity to work with a phenomenal team of individuals that are constantly pushing the market boundaries to offer delicious, nutritious food at the utmost convenience.

Volunteer in local community
We love to engage with our community and participate in events that are aligned with our mission
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Regular team celebrations for company milestones and other special events.
Free Daily Meals
Daily Fridge credits!
Stocked Kitchen
We have snacks and drinks available.
Happy Hours
Recreational Clubs
Our sports leagues fuel teamwork and collaboration with a healthy dose of fun competition.

Additional Perks + Benefits

If all of this sounds good to you, take a look at our current openings!

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