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Project Coordinator

| Chicago

Unique opportunity with a mobile marketing leader

We help marketers unlock new revenue by arming them with the technology and expertise they need to succeed in mobile marketing. The Vibes Mobile Engagement Platform enables marketers to easily manage all mobile communication channels including text messaging, push notifications, Apple Wallet, Google Pay and mobile web campaigns — all through a single interface. Vibes has delivered more than ten billion mobile experiences on behalf of customers that include Chipotle, Discover, Old Navy, Home Depot, PetSmart, Foot Locker and Allstate, and is recognized as one of only four Tier 1 aggregators by the Common Short Code Administration (CSCA). To learn more about Vibes, visit www.vibes.com

We are currently seeking a detail oriented Project Coordinator to join our Business Operations team as a full-time employee.  The Project Coordinator will be responsible for assisting in new program activations, vendor relationship management, reporting and audit resolution and management.

This is a full-time position located in downtown Chicago at 300 West Adams.


  • Maintain targeted timelines for each step of the new program activations
  • Work with external industry partners to facilitate new program additions
  • Coordinate migrations to the Vibes platform, keeping internal stakeholders in the know
  • Manage inventory management and process weekly reports
  • Continue “good standing partner” relationship with major partner companies
  • Learn and understand industry and government compliance practices related to mobile
  • Document and keep key stakeholders (Customer Success, Sales, etc) up-to-date with changes
  • Manage industry and carrier auditing processes, including tracking, reporting, communication with internal teams and industry partners
  • Develop a strong relationship with internal stakeholders and external partners

Requirements & Qualifications:

  • 1-3 years of experience managing projects with cross functional teams
  • Knowledge of MS Office (Word, Excel, PowerPoint and Outlook)
  • Ability to learn new web based interfaces quickly
  • Ability to effectively manage relationships with on-site and off-site partners and team members
  • Organized, motivated and detail-oriented
  • Able to juggle multiple projects and work well under deadlines
  • Strong written and verbal communication skills
  • Project management and critical thinking skills
  • Attention to detail
  • Ability to complete large volumes of work efficiently and effectively
  • Proactively identify and develop solutions to problems
  • Professional, reliable, driven and results-oriented

Our Core Values:

  • Respect, Honesty, and Integrity for All Stakeholders
  • Always be Learning
  • Relentless Focus on the Customer
  • Never be Satisfied
  • Create Value
  • Seek Accountability and Ownership

Vibes is an equal opportunity employer that encourages and fosters diversity in the workplace.  We offer a career building experience in a fast paced organization and industry.

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300 W. Adams St., 7th Floor, Chicago, IL 60606

What are Vibes Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Quarterly Core Values Award • Quarterly Teamwork Award & Gift • Anniversary Gifts & Service Awards • Wellness Reimbursement • Monthly Cell Phone Reimbursement • Identity Protection Benefit • Annual Holiday Party and Family Halloween Party • Summer Fridays (Memorial Day – Labor Day) • “Welcome” Popcorn and Cookie Bouquet • Monthly Birthday Cupcakes • Charitable Match

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