Senior Program Manager, Rewards & Recognition
Work directly with America's best employers to bring joy to millions of employees!
Chicago + Remote: We have a solid footprint in Chicago, but we also hire exceptionally talented people who reside elsewhere.
We love the friendships we've forged in our Chicago office. But let's be real; things have changed. We don't plan to all return 100% in-office, but our office and gym are open on an optional basis for all employees who feel comfortable, including happy hours and team events. However, because culture and relationships are important to us, all candidates should be open to being in-office with their teams at pre-arranged times throughout the year. The specifics vary by role, so please discuss your plans with the hiring team.
Hi, welcome to PerkSpot. We’re looking for a smart and strategic Senior Program Manager to oversee our new Rewards and Recognition product arm.
At PerkSpot, we are proud to provide exceptional perks and deals to over 17 million users. Senior Program Manager of Rewards & Recognition, you will drive the strategic direction of PerkSpot’s Rewards & Recognition program in collaboration with several of our internal teams. You will also optimize and execute our go-to-market strategy, and handle communication regarding existing and future R&R endeavors.
About PerkSpot
PerkSpot is an employee benefits company that works with America’s top employers to offer exclusive discounts, rewards, and recognition to millions of employees. These exclusive perks and savings are a great recruitment and retention tool that allows employees to take advantage of unique opportunities and feel great about the company they work for. We help employees from over 1,000 companies like Spotify, Walgreens, McDonald's, and Lyft save on everything from gym memberships and movie tickets to electronics, new cars, and travel.
Profitable and growing, our company was founded in 2006 by good people with a great vision, and we’re carrying on the work they started. In 2018, our company was proud to announce an additional investment of $50 million dollars from Susquehanna Growth Equity. As we continue to grow, we’re excited about our leadership position in the industry, but we’re also committed to doing more - developing better products, reaching more employers, and getting more employees engaged with our platform. Our passion is to make every place a great place to work, starting with our own. We’re a big platform, but a small team. That means we’re going to trust you with more responsibility than you’d have anywhere else and invest in your success and growth more than any other employer.
Meet the Rewards & Recognition Team
This team is a newer one at PerkSpot, but it is comprised of talented and dedicated individuals who are eager to grow this new product arm. As the Senior Manager of this team, you’ll work with company leadership to execute the R&R roadmap, meet with clients to demo the product, and assist the Sales and Client Service teams in getting deals closed.
Life as the Senior Program Manager, Rewards & Recognition:
- Partner with the product team and C-level leadership to learn the R&R product and suggest improvements
- Plan the R&R go-to-market roadmap and optimize it according to market needs
- Train the Sales and Client Success teams on the new product and its benefits; develop and teach the demo process
- Establish a lead gen strategy with the marketing team that aligns with release goals
- Work with internal creatives to plan and design collateral such as presentations, one-pagers, brochures, etc.
- Develop a communication manual for questions and concerns related to the product
- Manage KPIs including but not limited to launched R&R initiatives, quarterly MRR growth, and R&R funding growth
- Hiring, training, and managing the R&R team
- Act as internal POC for R&R questions or issues
- Work with Business Intelligence team to collect proper data points and strategic insights; use this to inform QoQ and YoY plans
- Prioritize PerkSpot’s value and success; constantly thinking of ways to improve the product
- Attending regular team and staff meetings to go over company goals, success benchmarks, and sales strategies
What we’re looking for:
- Minimum 5-7 years of experience in R&R operations and management
- Experience planning and executing product roadmaps
- Demonstrated experience in go-to-market strategy of R&R products
- In-depth understanding of the sales process and how it relates to the R&R industry, generally and specifically within PerkSpot
- Experience being the authority on R&R products within a company
- Experience meeting and/or exceeding KPIs
- Highly professional and articulate communication style; experience communicating with C-level executives
- Understanding of the bigger picture; the ability to see the way all the pieces fit together
- Strategic approach to problem-solving and the ability to act as the advocate for a product
- Talent for cross-collaboration - you’ll be working with several teams on a daily basis!
- Solution-oriented, with strong critical thinking skills
- Proven understanding of PerkSpot’s values as a whole and a willingness to work hard to achieve company goals
Your First Few Months
You’ll begin by meeting the product team and learning about our R&R product - its features, functionality, limitations, and roadmap. After that, you’ll partner with sales, marketing, and client service to learn about how the product will be marketed and what our plans are for signing clients. From there, you will create and eventually present a completed roadmap that fits PerkSpot’s specific product and its needs.
The Perks of Working at PerkSpot
We’re a big platform, but still a small team. That means we’re going to trust you with more responsibility than elsewhere, and invest in you more. You’re going to grow – a lot.
We work out of our office in Chicago’s River North neighborhood. When we are in the office, we dress how we like, encourage flexible hours and an open time-off policy, stock a good beer selection, and we’re pretty obsessive about our coffee. Most of all, we welcome good people with lots of energy and enthusiasm.
PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, a generous parental leave policy, 401(k), pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage, a private gym, and a shower on-site.
We hold weekly company get-togethers where we learn from what went wrong and celebrate what went right. Every week at PerkSpot, we aim a little higher and get a little bit better than the previous week.
Because we consider every member of our team to be a fundamental part of our success, we encourage everyone to be invested in our success, regardless of their position. We want every one of our employees to think like an owner: put in the effort to exceed expectations, solve problems before they come up, and always go the extra mile. It’s this drive to succeed that makes PerkSpot such an interactive and fulfilling place to work.
How to Apply
All applications will be kept strictly confidential. Please submit a resume AND cover letter (we know it is old school, but a cover letter is very important to us) telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality!
All positions require a full background screening.
Offering a diverse, equitable, and inclusive culture is a priority at PerkSpot. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.