Sr. Technical Consultant at DocuSign

| Remote
Sorry, this job was removed at 12:05 p.m. (CST) on Friday, July 24, 2020
Find out who's hiring in Chicago.
See all Project Mgmt jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Sr. Technical Consultant at Seal Software – A DocuSign Company
Customer Support | Remote-North America (Bay Area, California)

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
We are looking for a seasoned Professional Services consultant to lead Seal’s technical implementation teams in delivering high value solutions to Fortune 500 customers. Reporting to the Manager of Professional Services, this person will primarily focus on design of the technical architecture and technical lead of the infrastructure part of the project. The role is centred on delivery, either on site on remotely. Working within a core team of consultants, the individual will be a senior resource, possessing a very strong technical knowledge base. Often taking the technical lead role, the consultant will be responsible for scoping, designing and implementing Seal Platform, normally into large and complex environments. The consultant will in many cases have the functional lead of the technical team of the implementation. The role is customer facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stakeholders (internally and externally) both orally and in writing.

The Senior Technical Consultant will also possess strong commercial skills that will help drive ongoing Professional Services revenue through existing and new customers  This position can be based remotely.

This role reports to the Manager of Professional Services 

Responsibilities

  • Consulting with existing and new customers with a view to driving PS engagements
  • Leading requirements gathering activities and developing a design and specification of the final solution
  • Leading external systems integrations discussions and applying different methods to design an integration framework (Restfull API’s, Middleware, direct integrations, etc…)
  • Delivering Seal technology to customers
  • Interacting with both customer and internal Docusign project stakeholders to articulate specific technical options and decisions in a concise and clear manner.
  • Contributing to bids requiring professional input as well as providing estimating expertise during the sales cycle
  • Actively using and contributing to the project management standards and quality checks used within Docusign Professional Services
  • Managing expectations and responsibilities for all client and internal stakeholder

Basic Qualifications

  • 8+ years of experience working as Solution Architect with solid experience designing enterprise level architectures including application integration development with external systems
  • 8 + years experience with data management and analytics platform
  • 8 + years experience working of IT infrastructure, networking and Oracle/SQL database layers

Preferred Qualifications

  • The ideal candidate will have Professional Services delivery experience and a proven track record of defining and delivering complex custom solutions for an enterprise software company
  • S. in Computer Science, MIS or Engineering discipline
  • Working knowledge of Web Scripting technologies (JavaScript, VB, Perl, etc.)
  • Time management skills that will enable projects to be delivered on time and on budget
  • Experience in Enterprise Integration tools, ETL and Web Application Development
  • Experience with cloud based deployments and underlying architecture
  • Demonstrated knowledge of network operating systems and technologies (Windows or Unix)
  • Understanding of network architectures, related technologies (IP, LDAP, SSL, SAML), protocols (TCP/IP, HTML, WebServices) and security
  • Demonstrated experience in working with NoSQL databases, CouchDB a definite plus
  • Experience with implementing Contract Lifecycle Management (CLM) applications a plus
  • Commercial awareness that will drive Docusign revenue
  • Strategic planning skills that will drive customer adoption of DocuSign technology across the organisation
  • Business Development skills with demonstrable experience of farming user bases and new customers
  • Excellent communication skills that will promote trust and clarity with customers and at all levels

About us
DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

 

#LI-DS1

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • InVisionDesign
    • SketchDesign
    • Adobe Creative CloudDesign
    • PrincipleDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • SaleshoodCRM
    • Oracle EloquaLead Gen

Location

The Loop has theater, arts, architecture, parks and riverwalks and great restaurants. All a stone's throwaway from the DocuSign offices.

An Insider's view of DocuSign

What’s the vibe like in the office?

There is always something new to learn and the opportunities to grow are endless. Chicago has a growing tech community, so it’s great to help contribute to that growth. Our Chicago office has a very collaborative group of people and is an exciting place to work as we expand. The happy hours and informal guitar jam sessions aren’t bad either.

Keith

Senior Director of Engineering

How do you collaborate with other teams in the company?

Everyone has tremendous amounts of knowledge in different fields, you can go to anyone and just pick their brains. I feel like I’ve learned more here than anywhere else I’ve ever worked. My coworkers are great. Not only do we have similar interests, sports, games, and shows. We all have the drive to do our craft better.

Kevin

Software Engineer

How does the company support your career growth?

DocuSign encourages anyone’s desire to learn more and provide you with multiple opportunities to expand your knowledge. For example, we have an Educational Assistance Program that gives employees a chance to pursue continued education and get reimbursed! I’ve grown a lot since I’ve started working here and am now where near plateauing.

Rachel

SQL Database Administrator

How do you make yourself accessible to the rest of the team?

We strive for a flat organization—so, our executives are involved in guiding, reviewing and mentoring teams. And because we are growing fast, you can get involved in different aspects of our product and this learning will help propel your career forward.

Ron

Chief Product Officer

What is your vision for the company?

One of my goals is that everybody who works at DocuSign can look back at their time here and say they did or are doing the work of their lives at DocuSign.

Dan

CEO

What are DocuSign Perks + Benefits

DocuSign Benefits Overview

Need time off? We offer generous Paid Time Off, Paid Volunteer Time Off, 6 Months Paid Parental Leave, Paid Bereavement Leave and Military Leave.

Interested in comp? We offer complete Total Rewards Compensation which includes equity grants, ESPP, Pre-tax and Post-Tax Retirement Benefits/Pension and Employee Referral Bonus Program ($2K!)

Want to thrive? We offer comprehensive Health Benefits (Free for employees; 50% paid coverage for dependents) and a Wellness Benefit

What to expand your mind? Take advantage of our extensive Learning & Development training (in person and online), Education Assistance ($5K/year) and DocuSign University certification

Have a little fun! Enjoy happy hours, plentiful snacks and refreshments and fun team offsites

Interested in giving back? Volunteer 3 days a year and donate to charity and DocuSign IMPACT will match your gift.

Culture
Volunteer in local community
DocuSign pledges 1% of our time by granting employees 3 VTO (Volunteer Time Off) days as part of our DocuSign IMPACT initiative.
Partners with Nonprofits
Through DocuSign for Forests™ initiative, we will donate $1.5 million to organizations that preserve the world’s forests. The first $1 million will go to the Jane Goodall Legacy Foundation.
Friends outside of work
Eat lunch together
Intracompany committees
There are many ways to contribute to our culture including but not limited to engaging with our Employee Resource Groups (ERGs): Women, Pride, BOLD, Honor, Parents, LatinX.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Board of Directors: Chairwoman, 4 women (36%), 3 non-Caucasians CEO Direct reports: 4 women (30%), 1 non-Caucasians, 1 LGBTQ
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DocuSign employees can contribute up to $2,700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
DocuSign employees receive a minimum of 20 days per year of paid time off.
Paid Volunteer Time
Our employees receive 24 hours ( 3 days) per year of paid volunteer time as part of our DocuSign IMPACT program
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
We offer $5,000 annually for continuing education.
Online course subscriptions available
More Jobs at DocuSign47 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
Content
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Developer
new
Remote
Developer
new
Remote
Project Mgmt
new
Remote
Sales
new
Chicago
Content
new
Chicago
Developer
new
Chicago
Content
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Content
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView DocuSign's full profileSee more DocuSign jobs