Strategic Operations Manager, Special Projects at HealthJoy
Come for the mission. Stay for the experience.
Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you!
Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Our industry-changing technology solution puts a simplified benefits experience in the hands of users, saving them time and money.
Following an explosive 2019 (raising $30M in Series C funding, awards for Chicago’s Best Tech Startup and Chicago’s Best Place to Work, adding 50+ key team members and more), we are continuing down the path of high growth and high impact.
Reporting directly into the VP of Product, you will own the operational challenges of our highest profile new growth verticals. You’ll drive high-impact new features that fuel exponential business growth and deliver a world-class experience to our members.
You will work with the HealthJoy leadership team to execute on complicated operational needs, including: building operational playbooks, working with demanding partners to shape MVP collaborations, launch and measure their impact, and continually grow to incorporate new business opportunities.
This role is highly cross-functional, requiring partnership with colleagues in Product, Design, Data, Marketing, and more, as well as external partners. You’ll combine strategic thinking and creativity to set clear goals, build messaging that resonates, and execute high-impact launches that elevate our brand and drive huge business growth beyond launch. This is the first position of it's kind for HealthJoy, and we are excited to get started.
- You have 2-3 years of experience at a top-tier consulting firm
- Taking a gap year pre-MBA? This is a great option for you as well
- You have strong analytical skills and a bias to proactive action
- You can work hand-in-hand with a demanding customer to build something great
- You sweat the details
- You want to feel ownership for what you build
- You thrive in a startup environment, working with a cross-functional team
- You want to build something from nothing into something with enormous scale that meaningfully improves the healthcare experience
Work should be meaningful and rewarding.
HealthJoy offers a robust package of employee perks and benefits including healthcare benefits, a flexible PTO plan, 401k, parental leave, a work from home stipend, telemedicine, Employee Assistance Programs and a generous HSA contribution match.
We also stay connected while working remotely through virtual wellness activities & happy hours, volunteer events in our local communities, lunch and learns, ‘friendship time’ pairings and ‘high five’ Friday’s.
The best benefit of all? We use our own product. As an employee, you can rely on HealthJoy to feel confident about your own healthcare decisions and get the most out of your unique benefits plan.
HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.