The RCM Client Coordinator is responsible for managing aged receivables, coordinating billing issues, providing customer service, and ensuring accurate account records and communications with clients.
TASKS AND RESPONSIBILITIES:
- Complete timely collection activity on aged accounts receivables.
- Prepare, edit, submit account billing, collections, and corrections in accordance with customer contract and associated documents.
- Ensure all invoices are transferred to the client accurately according to the timeframe set forth in the contract.
- Driving excellent customer care through key performance indicators with calls, emails, and client meetings to educate and resolve issues.
- On average complete a minimum of 32 account interactions daily, on a monthly basis.
- Coordinate with billing and sales to resolve billing and contractual issues.
- Provide clients, sales, quality department and executive team with AR reports as requested.
- Review and analyze accounts to determine risk of suspension from nonpayment of services.
- Ensures assigned tasks are performed accurately and efficiently.
- Coordinate with sales, client billing and quality departments to resolve billing issues.
- Attend meetings as assigned and be prepared to speak on the status of your accounts in full detail.
- Respond to verbal and written client inquiries regarding account status within a timely manner.
- Resolve account discrepancies, prepare adjustments and refunds for approvals as
- Maintain accurate contact information and complete records concerning billing and collection activity on all
- Provide complete transparency around book of business to ensure supervisor and manager are aware of issues which may prevent timely payments.
- Perform all other tasks as assigned to support the goals of the
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is frequently required to talk and to hear. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. Employee must have internet access to perform job duties.
Top Skills
Billing Software
MS Office
Similar Jobs
Healthtech
The RCM Client Coordinator is responsible for managing accounts receivables, ensuring timely billing, resolving discrepancies, and maintaining client relations through communication and reporting.
Top Skills:
Internet
Healthtech
The RCM Client Coordinator is responsible for timely collections, client interactions, resolving billing issues, and providing AR reports. They maintain accurate records and communicate effectively with clients and internal departments.
.png)
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Strategic Accounts Manager retains and upsells major employer clients, collaborates with account managers, and drives revenue retention and KPIs for assigned accounts.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
