Recertification Specialist

Department:   Recertification

Job Summary:   This position is an important component of the overall leasing/occupancy activities which must be executed in a very timely/precise and exacting manner.   Neglect or laxity in performance could lead to failure and great loss to the mainstream operation.            

Essential Duties and Responsibilities:

1. Using information provided by Property Manager, enter the data into HUD Manager and generate the requested TRIAL or MOVE-IN HUD 50059 and return to the Manager within 24 hours. Follow up subsequently to receive back from the Manager a completed M/1 file.

1. Implement all procedures for ANNUAL RECERTIFICATION in accordance with the 4350.3 Handbook.

1. Send out First, Second, and Third Reminder Notices, and set up appointments for recertification interviews to complete the initial paperwork.
2.  Update all household information, and thoroughly verify all current household income using third party verifications.  Enter this data into HUD Manager.
3. If tenant is not in court, process the 50059 and sign it.  (If tenant is in court, roll over old income and run 50059).
4. Provide Accounting with a TSCO (Tenant Status Change Order) indicating new rent information and S/D interest credit.
5. Provide tenant(s) with a letter notifying them of any changes, and of the amount of interest earned on their security deposit, and obtain tenant(s) signatures on lease amendment and HUD 50059.

1. Process an Interim Recertification within 30 days of tenant reporting any change in income and/or household composition.                                                                                                    

1. Renew Market Rent tenants’ leases annually and credit their account for S/D interest.

1. Move household out of HUD Manager upon receipt of move-out paperwork from Property Manager, and give tenant file to Property Manager for on-site storage.

1. Do recoupments for households failing to report income increases on a timely basis.

1. Refer the following households to the Recertification Department Manager:

1. Change in type of subsidy needed, such as
   1. Income now exceeds eligibility limits for Section 8 or Section 236 (to Market permanently).
   2. Household was non-compliant with the recertification process (to Market temporarily).
   3. Cases of suspected fraud/abuse of subsidy
   4. Market rent household that you have verified now qualifies for Section 8.
2. Transfer of tenant household to another unit within the same project.

1. Maintain written and verbal communication with the Property Manager on a routine basis regarding issues such as:

1. Unauthorized persons appearing on new eligibility questionnaire (must obtain written approval from Property Manager before adding person into household).
2. Court status of tenant households up for recertification and also those whose income you have rolled over previously for their annual recertification. (Keep a log of the latter for follow up)
3. Under and over utilized units that you are aware of at time of recertification.

1. Maintenance of the tenant files for your assigned properties.

1. Miscellaneous – all other duties as assigned.

Qualifications: High School Diploma, computer literacy is desired, but not required, effective oral and written communication skills, very detailed oriented, flexible, effective in decision making, excellent interpersonal skills, must attend and pass the COS (Certified Occupancy Specialist) program, and strong customer orientation.