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HarborChase

Regional Director of Sales and Marketing - Senior Living EXP. REQ.

Posted 4 Days Ago
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In-Office
Chicago, IL, USA
Senior level
In-Office
Chicago, IL, USA
Senior level
Lead regional sales and marketing for multiple senior living communities to drive census and revenue growth. Manage multi-site IL/AL/MC operations, coach sales teams, conduct tours and events, implement marketing/outreach, meet occupancy and budget goals, hire and train staff, and travel extensively (80%). Florida candidates require Level 2 background screening.
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Description

The Regional Director of Sales and Marketing, (RDSM) is responsible for the overall development, execution and leadership of the Sales and Marketing strategy for a given region, and, or communities. Immediate Census growth and revenue growth are the top two priorities, and focus areas of this position. SENIOR LIVING EXPERIENCE REQUIRED.

MUST HAVE MULTI-SITE MANAGEMENT of IL/AL/MC communities. 80% Travel outside of the state.

Essential Functions:

  • Schedule, organize and conduct tours with prospective resident of independent, assisted living and memory care
  • Observes/coaches sales team, and, or personally responds and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately.
  • Create, plan and implement with Director of Sales, Life Enrichment Director and Executive Director Events to bring in prospective residents and professionals such as, but not limited to: seminars, speakers, and themed events.
  • Develop and maintain a good working relationship with residents, families and professional providers of care.
  • Maintains a working knowledge of all software programs.
  • Assist in training the managers for weekend back up coverage in MOD Rotation.
  • Coaches each community team how to most efficiently manage move ins and move outs to achieve maximum revenue.
  • Ensure that every sales team member treats each inquiry with value.
  • Works closely with the Directors of Sales at assigned communities and National Director of Sales and Marketing in development and implementation of the quarterly marketing plan.
  • Create and implement a strong community outreach program with the Director of Sales at each assigned community.
  • Media and Marketing Planning in consultation with the Vice President of Marketing at assigned communities.
  • Meet occupancy and budget expectations.
  • In consultation with the Vice President of Sales and Marketing, Vice President of Operations, and the Executive Director, reviews hires, trains, disciplines and terminates departmental employees in accordance with HRA policy.
  • Keeps Executive Director informed of daily sales activity.
  • Maintains HRA Hot Board/Move In Move out board.
  • Communicates any special needs of the incoming resident to the appropriate personnel.
  • Manage use of sales toolbox at assigned communities.
  • Assure that staff investigates every alternative before closing a lead.
  • Keeps informed of all trends, developments, concepts and techniques in his/her field that affect product.
  • Understand the need of the senior and the aging process.
  • Update competitive analysis twice a year and sales and marketing plan quarterly or as needed with market changes.

Non-Essential Functions:

  • Maintain confidentiality of all pertinent information.
  • Complies with all HRA Policies.
  • Possesses strong organizational skills and ability to multi-task and meet deadlines
  • Interacts professionally and effectively with all levels of the organization, residents, family members, etc.
  • Performs other duties as assigned.
Requirements

Qualifications/Skills/Educational Requirements:

  • Bachelor degree from a four-year college or university. Or one to two years of experience and/or training, or equivalent of education and experience.
  • Previous sales management experience in senior living with existing communities and development projects. Strong communication skills.
  • Extensive travel required

Requirements

Requirements

Qualifications/Skills/Educational Requirements:

  • Bachelor degree from a four-year college or university. Or one to two years of experience and/or training, or equivalent of education and experience.
  • Previous sales management experience in senior living with existing communities and development projects. Strong communication skills.
  • Extensive travel required

Background Screening Requirement

In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit: https://info.flclearinghouse.com

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