Regional Network Manager

This position covers jurisdictions across Pennsylvania and Ohio and will require 50% travel to those assigned regions. 

Essential Duties and Responsibilities: 

The Regional Network Manager: 

• Serves as the primary liaison at Youth Villages for all interactions between the implementing partner organization and Youth Villages 

• Acts as main point of contact for partner and facilitates the support they need from Youth Villages team to implement Youth Villages programs successfully 

• Coordinates with Licensed Program Experts (who provide ongoing clinical support and training to implementing partners) and Program Implementation Specialists (who provide short-term support and training during start-up operations) 

• Manages the re-certification and program implementation plan process for implementing partners and ensures high rate of retention of partners

• Coordinates involvement of implementing partner leadership staff in executive and program level network meeting and partner convening 

• Leads network calls and supports planning and execution of implementing partner convening 

• Supports high quality implementation of Youth Villages programs 

• ​Reviews key program indicators (e.g. discharge location, census, staffing levels and ratios) with key leadership monthly

• Ensures that areas of low fidelity or where program indicator benchmarks not met are being addressed by implementing provider leadership and provide appropriate level of support 

• Develops a plan to address red flag areas or those with low scores on the annual fidelity review to ensure progress on needed dimensions 

• Supports growth of Youth Villages programs through implementing partners, specifically ensuring census targets are being met and sustainable funding secured 

• Supports implementing partners in developing and executing strategies for growth and expansion of Youth Villages programs and multi-year program implementation 

• Has expert level knowledge of the local environment, key influencers, strong providers and current array of services and funding for the target population 

• Builds relationships with key public, private, legislative, and advocacy stakeholders in coordination with implementing providers to support advocacy for sustainable funding 

• Helps identify and attract ongoing funds from local government and foundations/private individuals to cover the cost of the program (e.g., legislation, public agency contract, local grants) 

• Collaborates with assigned business development specialist and strategy to develop state specific growth and expansion strategy 

• Serves as the primary liaison at Youth Villages for all interactions between the public agency partner and Youth Villages 

• Acts as the main point of contact for the public agency project lead 

• Cultivates and maintains high quality relationships with all public agency partner staff 

• Coordinates with other Youth Villages departments (including research, clinical services, and BPP) to support public agency partner project planning and implementation 

• Performs other duties as assigned 

Qualifications: 

• Master's degree in a social services discipline, public health, or business administration (preferred) 

• Bachelor's degree (required) 

• Business acumen in launching programs and achieving sustainable program expansion (strongly preferred) 

• Knowledge of Youth Villages’ programs and ability to identify/address red flags in implementation (preferred) 

• Strong ability to quickly forge trusting relationships across a diverse set of stakeholders 

• Attention to detail in identifying program quality issues  

• Strong organizational skills and attention to detail 

• Excellent written, verbal, and oral skills  

• Ability to manage multiple priorities simultaneously  

• Basic computer knowledge  

• Ability to maintain a flexible schedule