Process daily health insurance claims and reimbursements, follow up on submission issues and EFT payments, enter and document patient and account details, assist front desk and patient callbacks, respond to copay assistance program communications, and provide excellent customer service.
The Reimbursement Coordinator will support the assistance program team with processing daily health insurance claims, reimbursements, and monthly accounts receivable reports. The Reimbursement Coordinator will use self-awareness and resrouces to find creative solutions to challenges.
Schedule: Full-Time (M-F), in-person in Burr Ridge, IL
Specific Duties
- Submit health insurance claim forms and explanation of benefits to designated assistance programs for reimbursement in a timely manner.
- Follow-up with claim submission issues.
- Process payments from assistance programs using DMA Pay Terminal.
- Follow-up, track and document all EFT payments from assistance program.
- Assist Front Desk in confirming enrollement into copay assistance programs if needed.
- Respond to emails/faxes regarding all copay assistance programs.
- Enter patient information into assistance programs, document balance tansfers and add accurate, detailed notes to each account.
- Participate in patient call backs.
- Answer questions and directs other calls to the appropriate person or department.
- Provide consistent, excellent customer service.
- Pleasantly greet all patients by telephone or via email.
Requirements
- Detail-oriented, excellent organizational, communication and time management skills.
- Must be able to multi-task, problem solve and produce high quality of work.
- Ability to read an explanation of benefits, incuding copay, coinsurance, deductible, and PR Codes.
- Must be comfortable sing the phone and speaking with peograms representative.
- Previous medical reception experience is preferred.
- Must be able to use several computer programs at once.
- Knowledgeable about asistance programs guidelines, including itmely filing, backdate period, enrollemtn period and payable drug and or administration codes.
- Knowledgeable about commerical and government insurance carriers.
- Excellent data entry and accurate keyboard skills.
- Resourceful and ability to identiy obstacles and collaborate with staff to discuss potential solutions
- Bachelor's degree is preferred
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
- Referral program
- $85,000-90,000year
Metro Infectious Disease Consultants Burr Ridge, Illinois, USA Office
Burr Ridge, IL, United States
Similar Jobs
Healthtech
Manage physician accounts receivable by processing billing/authorizations, tracking claims and authorizations, composing appeals, posting cash/adjustments, reviewing EOBs, allocating patient liabilities in Cerner, and supporting charity care and patient financial assistance as needed.
Top Skills:
CernerHcfa 1500Ub-04
Cloud • Healthtech • Social Impact • Software • Biotech
Own the technical direction, architecture, and delivery of Benchling’s enterprise agentic AI portfolio. Build production systems integrating foundation models, orchestration, tools, memory, evaluation, observability, security, and workflow automation. Establish CI/CD, testing, deployment, and governance practices; graduate prototypes into reliable systems; and provide production support. Enable internal teams through SDKs, templates, coaching, and standards while partnering with product, data, infrastructure, and security teams. Lead technical hiring and mentor engineers as a hands-on founding engineer.
Top Skills:
AirflowAnthropicArizeCi/CdConfluenceCrewaiGoLangchainLangflowLanggraphLangsmithLlm ApisMcpN8NNode.jsOpenaiPgvectorPineconePrefectPythonRagTemporalTypescriptVector Databases
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Leads FP&A systems strategy and digital transformation across a complex technology organization. Oversees consolidation of Workday Adaptive Planning and IBM Planning Analytics, directs system migration and vendor implementation, manages two technical team members, automates reporting and financial workflows, improves close and forecasting cycles, and establishes governance, access controls, data standards, and training. Partners with decentralized FP&A teams to develop tailored financial models and generate insights supporting corporate strategy, capital allocation, and ROI optimization.
Top Skills:
Automation ToolsData WarehousingIbm Planning Analytics (Tm1)Power BISQLTableauWorkday Adaptive Planning
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
