Supports radiology operations by communicating with physicians and customers, monitoring faxed reports, relaying critical findings, resolving issues, maintaining procedures, scheduling staff, approving leave, training and supervising support specialists, and coordinating with IT on system development and testing.
Full Time: Mon, Tues, Thurs & Fri 7a-5p
Pay Range: $15.00-$17.00
- Contact doctors via email and phone to read cases as needed.
- Notification to customers when cases are delayed with estimated completion time if known.
- Monitors the delivery of x-ray reports delivered via fax.
- Relays verbal x-ray results on critical findings to the ordering facility and/or physician.
- Documents, research, and resolves customer issues using the computer system.
- Upholds client and patient confidentiality at all times.
- Maintains training manuals and disseminates new policies or procedures or changes to same.
- Maintains regular consistent attendance, punctuality, and personal appearance.
- Adheres to all company regulations as stated in the company handbook.
- Create and manage the Support Specialists staffing schedules.
- Approve and schedule PTO and Vacation requests from employees.
- Train and supervise Support Specialists and assist with reviews.
- Rotate schedule as needed to work with every shift to observe performance and train staff.
- Answer general questions and assist other staff throughout the shift.
- Provide assistance off hours by phone as needed.
- Communicate with the IT department regarding the status of the systems and development and testing of new programming.
Other duties as assigned.
#DL
Qualifications Skills Required Medical Terminology Advanced Identify/Resolve Problems Advanced English written/verbal Advanced Computer Skills Advanced Communication Skills Advanced Time Management Advanced Typing Skills Min 35 wpm Advanced Behaviors Required Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Experience Required Radiology Experience is Preferred. Excellent verbal and written communication skills with knowledge of correct English grammar, spelling, and punctuation. Demonstrates strong interpersonal skills and excellent communication skills both verbal and written Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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