Handle incoming client requests across phone and email to book travel (air, car, cruises, hotels, events), provide exceptional customer service, maintain vendor relationships, sell packages and add-ons, complete required certifications and ongoing training, and work collaboratively with the team to meet client needs.
Company Description
Our company is family owned and operated! We truly strive to keep an upbeat and positive environment. We love to see our agents succeed and our clients enjoy the smooth process of allowing us to book their vacation!
Job DescriptionOur company is looking for remote Tourism Advisors! As a Tourism Advisor, you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.).
You are the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided to become a certified agent.
Responsibilities:
- Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket/events)
- Provide exceptional customer service to clients
- Maintain relationships with travel partners and vendors
- Work well in a group/team setting
- Stay up to date on the travel industry and policies
- Complete required certification within a timely manner
- Complete ongoing training with our company and travel partners
- Must be at least 18 years of age
- Must reside in the Unites States
- Must have a smartphone with reliable internet access
- Laptop or desktop computer (highly recommend, however, not required) with reliable internet access
Skills:
- Ability to interact, communicate and negotiate effectively
- Ability to make travel and event recommendations based on clients interests
- Ability to manage time and be organized
- Attention to accuracy and detail
- Strong verbal and written communication skills
- Computer and Internet knowledge
- Personal travel experience is not required but will be considered an advantage
Perks & Benefits:
- Certification and Credentials
- Business Opportunity
- High Commission
- Travel Discounts
- Various Tools & Resources & Support
- Company Growth Opportunity
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