Revenue Operations Associate, SMB Sales

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is hiring a high-ownership, systems-minded Revenue Operations Associate to join our rapidly growing venture-backed company. The SMB Revenue Operations team owns the operating system that powers our SMB Account Executive organization, including reporting, workflows, automation, and performance diagnostics. In this role, you’ll run and continuously improve the SMB AE Machine by diagnosing rep behavior, tightening execution, and driving process and automation improvements. This is a high-impact opportunity to sit at the center of sales execution and help scale a fast-growing revenue engine.

What You'll Do

• Own the day-to-day execution of the SMB sales operating system: run weekly and monthly reporting, maintain dashboards, manage pipeline hygiene workflows, and support performance inspection to ensure operational rigor and data accuracy.

• Diagnose rep behavior and performance gaps: Analyze activity, meetings, follow-up execution, and stage progression to surface insights and drive measurable improvements in rep execution.

• Drive automation and workflow improvements: identify opportunities, design process flows, partner with internal stakeholders on implementation, and QA solutions that reduce rep friction, increase compliance, and improve data quality.

• Own SMB sales process and documentation: Build and maintain SOPs, system workflows, and the SMB RevOps single source of truth to enable clarity, scale, and fast onboarding.

• Partner with SMB sales leadership on high-priority initiatives: deliver ad-hoc analysis, operational insights, and hands-on execution support across critical projects and business priorities.

What We're Looking For

• Strong analytical and systems thinking: ability to translate messy workflows and data into clear insights and scalable solutions

• High ownership mindset: sees broken processes, takes initiative, and drives fixes end-to-end

• Comfort operating in ambiguity and building from scratch in a fast-moving environment

• Strong spreadsheet and data skills (Google Sheets / Excel)

• Comfort working in CRM and sales technology environments (Salesforce, sales engagement tools, analytics platforms)

• Process-oriented mindset with bias toward automation and efficiency

• Strong communication skills and ability to partner cross-functionally with Sales, Enablement, Data, and Systems teams

Bonus Points For

• Prior experience in Revenue Operations, Sales Operations, BizOps, Consulting, or Analytics

• Familiarity with Salesforce, Outreach, Gong/Attention, Looker, or automation tools

• Experience supporting SMB or high-velocity sales teams

• Background in sales, customer success, or enablement

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

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