Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options.

We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale. 

About this Role:

Farmer’s Fridge is seeking a talented and highly effective Channel Manager, Fridge Operations to drive revenue and margin performance for our core business. This pivotal role will create financial outcomes for a segment of our 1,100+ smart fridge locations. The right candidate is results-oriented and action-driven and will champion the Fridge channel across the organization. If you thrive in a fast-paced environment and are passionate about making a tangible impact, join us in transforming how the world eats.
What You’ll Do:
Strategic Portfolio Management:

• Oversee removals, relocations, and profit/loss leaders in the Fridge portfolio to enhance business financial goals.
• Own and drive continuous improvements in margin and revenue across your Fridge portfolio segment(s).
• Provide operational oversight and define specific guardrails for Fridge operations.
• Analyze industry dynamics and customer needs, driving innovation in marketplace strategies.

Channel P&L Management:

• Leverage tools across marketing, product, menu/merch, demand planning, and operations to drive Fridge revenue and margin.
• Develop a deep understanding of margin growth drivers, translating data insights into actionable strategies.
• Lead cross-functional efforts to test, implement, and refine performance strategies for Fridges, partnering with Finance to continuously monitor metrics and ROI.
• Partner with Finance to establish and track KPIs for growth across various segments.
• Manage Fridge-specific budgets, collaborating cross-functionally for investment allocation and performance strategy refinement.

Cross-Functional Collaboration:

• Develop and implement tools for agile feedback loops, ensuring prompt reprioritization of program initiatives.
• Collaborate with Operations, Demand Planning, and Menu & Merchandising teams to align on service levels, product offerings, and pricing across different segments.
• Sponsor channel projects, acting as the go-to person and thought partner across the organization.

Who You Are

• Bachelor's degree; 5+ years of results-driven, cross-functional experience with elements of sales, operations, general management, and/or strategic planning.
• Proficient in MS Excel/Gsheets; expert in PowerPoint/Google Slides.
• Passionate about the Food and Beverage industry or retail businesses.
• Results-driven mindset; comfortable holding people of all levels accountable.
• Thrives in a fast-paced, collaborative environment with high levels of ambiguity.
• Analytical thinker, adept at making decisions based on detailed data.
• Expert communicator, capable of simplifying details into impactful messages.

Farmer’s Fridge Diversity Statement:
"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”

Benefits at Farmer's Fridge:

In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we’ve done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu menu feedback. 

Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas.

Never run on empty - Daily Farmer's Fridge meal, draft cold brew and beer, and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after four years of service. 

Innovate & Elevate - We're all teachers and learners. You'll grow, and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your personal bottom line by participating in our 401(k) plan that includes a company match with immediate vesting.