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The Delivery Manager will lead complex Lead-to-Cash transformations, manage client engagements, design AI-driven solutions, and mentor junior staff.
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👋Hello, we’re Instrumentl. We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and management tool.
About us: Instrumentl is a hyper growth YC-backed startup with over 5,000 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform. Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship to Mars!
About the role:
We're looking for a RevOps Manager to own the technical infrastructure that powers our revenue engine.
This is a builder role—you'll architect our CRM data model, integrate new data sources, and lead the technical implementation of AI tools across our sales processes. You'll work alongside our Revenue Operations Manager (who owns day-to-day CRM administration, sales process workflows, and rep enablement) and report directly to the Revenue Operations Lead.
Together, you'll form the core team that makes our GTM motion efficient, scalable, and increasingly intelligent. This role is ideal for someone who's equal parts systems thinker and hands-on builder—comfortable writing SQL queries in the morning and presenting a data architecture roadmap to leadership in the afternoon.
Compensation & Benefits
For US-based candidates, our target salary band is $120,000 – $170,000 USD + equity. Salary decisions consider experience, location, and technical depth.
- 100% covered health, dental, and vision insurance for employees (50% for dependents)
-Generous PTO, including parental leave
-401(k)
-Company laptop and home-office stipend
-Bi-Annual Company Retreats for in-person collaboration
Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
