Embed with Sales leadership to support forecasting, pipeline hygiene, and rep-facing ops. Own GTM tech stack administration and integrations, build AI-driven automations and SQL-driven reports, evaluate new tools, and resolve tooling/data issues to remove friction from selling.
Description
Hypernative is the leader in real-time threat prevention for Web3. We empower protocols, bridges, and DeFi platforms to detect and prevent exploits before they happen. Our platform is trusted by leading crypto-native organizations to protect billions of dollars in on-chain value.
Backed by world-class investors and experiencing rapid growth, we’re building a customer-centric organization that helps our customers stay safe, agile, and ahead of threats. Now we’re hiring a Customer Success Manager to join us on this mission.
We're looking for a hands-on RevOps GTM Systems Engineer to be the day-to-day systems and data for our US Sales organization, own our GTM tech stack end-to-end, and bring an AI-forward, automation-first mindset to reporting and workflow. This person will sit within the weekly sales motion, forecast calls, pipeline reviews, and data hygiene, while also ensuring our tools are integrated, clean, and actually useful. This role owns the GTM tech stack, plus the AI/automation and analytics layer on top of it.
Key Responsibilities
Sales Ops Field Support
- Serve as the embedded ops partner to Sales leadership and Account Executives - fielding day-to-day requests (quoting, deal desk, territory/account questions, tool troubleshooting)
- Support pipeline reviews and forecast cadences with accurate, timely reporting
- Triage and resolve rep-facing ops issues quickly to remove friction from selling
- Attend weekly forecast calls across regions as needed and own follow-through on data hygiene commitments
- Flag and correct hygiene issues proactively
Tech Stack Ownership
- Own the GTM tech stack outside of core Salesforce configuration - sales engagement, call intelligence, data enrichment tools, and adjacent platforms including administration, integrations, licensing, and roadmap
- Ensure data flows cleanly across tools so information is consistent everywhere it shows up
- Evaluate and implement new tools as the org scales
- Serve as the primary point of contact for tool vendors; partner with the Salesforce admin on anything that touches core CRM configuration
AI & Automation
- Identify and build automation opportunities across reporting, data enrichment, and workflow (e.g., SQL-driven reporting, AI-assisted deck/dashboard generation, enrichment workflows)
- Bring a builder's mindset - comfortable prototyping with AI tools rather than waiting on engineering for every workflow
- Think in systems and data flows across tools, not just within a single platform
- 5+ years in Sales/Revenue Operations or GTM systems, ideally at a B2B SaaS company
- Strong Salesforce fluency (power-user level; SOQL a strong plus
- Demonstrated experience building automations/AI-assisted workflows (not just using out-of-the-box tools)
- Experienced with integrations across GTM Tech Stack (APIs, no/low-code tooling, AI-assisted acceptable)
- Comfortable owning a function independently with minimal ramp support
- Based in the US, able to work US hours with some overlap for global calls
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