RN Case Manager, Workers Compensation

Hourly Pay Range:

RN Case Manager, Workers Compensation

The RN Case Manager, Workers Compensation provides care coordination and case management to injured team members, focusing on facilitating their return to work.  This role ensures timely, efficient, and coordinated care that promotes optimal recovery, safe return to work, and compliance with all relevant regulatory and organizational policies.  The RN Case Manager serves as a liaison among injured team members, providers, Endeavor’s third-party administrator, legal representatives, and leaders.  to ensure a safe and seamless process as they return to work from a medical absence or an approved medical leave of absence. 

Position Highlights:

• Position: RN Case Manager, Workers Compensation

• Location: Arlington Heights, IL

• Full Time/Part Time: Full time (40 hours)

• Hours: Monday-Friday, 8:00am-4:30pm

• Required Travel: travel to other Endeavor Health locations (Skokie) will be required

What you will do:

• Coordinates the medical care of team members with work related injuries and/or illnesses from initial injury/illness through return to work or case closure. 

• Performs in-person, telephonic, and/or video visit assessments to monitor medical progress and identify potential barriers to recovery.

• Communicates regularly with workers’ compensation carriers, third-party administrators (TPAs), and legal teams to manage claims and facilitate case resolution.

• May coordinate and schedule tests, procedures, appointments, and treatments, ensuring services are received in a timely manner when necessary. 

• Collaborates with physicians, therapists, and other providers to ensure appropriate treatment plans are developed and followed.

• Develops and implements individualized return-to-work (RTW) plans in coordination with Employee Health, Human Resources, and departmental leadership.

• Monitor compliance with treatment and return-to-work protocols; escalate issues when necessary.

• Works closely with team member’s care team to determine functional capacity and work status.

• May also participate in communicable disease clearance for team members for team members seeking to return to work due to a non-occupational related illness (i.e shingles, conjunctivitis).

• Maintains accurate, detailed reports and records. Documents all case activity accurately and timely within the case management system (Team Member Health System) in accordance with internal policies and state regulations.

• Provides patient care in compliance with NPSG and Core Measures. Maintains continuous Joint Commission readiness. Complies with HIPAA regulations. Identifies and supports patient safety and infection control protocols

• Provides patient care in compliance with NPSG and Core Measures. Maintains continuous Joint Commission readiness. Complies with HIPAA regulations. Identifies and supports patient safety and infection control protocolsProvides patient care in compliance with NPSG and Core Measures. Maintains continuous Joint Commission readiness. Complies with HIPAA regulations. Identifies and supports patient safety and infection control protocols

• Builds relationships with team members and leaders across Endeavor Health in support of organizational and team objectives. Responds thoroughly and promptly to customer needs and actively manages customer/peer relationships. Participates in regulatory processes, surveys, and inspections, as needed. Creates and builds positive relationships both internally and externally and effectively communicates with Executive Leadership, Operational Management, team members, vendors and contractors.

• Stays abreast of regulations, trends, benchmarks and best practice and incorporates new knowledge into organizational programs and plans Acts as a change agent to systematically drive and implement change throughout the organization in support of advancing the health, safety, and wellbeing of the workforce.  Educates team members on the workers’ compensation process, available resources, including health, safety, and wellness practices.

• Maintaining confidentiality of team member and/or patient information. Sensitive to time and budget constraints. This role may support additional projects, perform administrative tasks, and other duties as assigned

What you will need:

• Education: Bachelor’s degree in Nursing or Healthcare/Science, required

• Certification:

  • Registered Nurse (RN) – Illinois Department of Financial and Professional Regulation, required

  • BLS – Basic Life Support (CPR & AED) through the American Heart Association, required

  • Certification in case management (CCM) or related field, preferred

• Experience: 3+ years of clinical nursing experience

• Unique or Preferred Skills:

  • Strong problem-solving skills

  • Attention to details

  • Compassionate and caring nature

  • Proficient in MS Word, Excel, and Powerpoint

  • Knowledge of workers compensation laws/regulations and claim management practices

Benefits (For full time or part time positions):

• Opportunity for annual increases based on performance

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.