Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options.

We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale. 

About this Role:

As a Sales Admin, you will be responsible for various activities in support of the broader Sales and Sales Ops teams, across the Mid Market and Enterprise businesses (Fridge & Wholesale). Completion of your day-to-day responsibilities will ensure that customer data is managed accurately and internal operations run smoothly. This role provides a deeper understanding of the nuances of the business and will prepare the right candidate well for broader account management activities. 

What You’ll Do:

• Mid-Market Responsibilities:
  • Manage the order entry process for Wholesale clients - input orders from clients into the Company’s CRM (Salesforce) and conduct a thorough check on data accuracy, correcting for errors when necessary
  • Monitor inbound Wholesale client communications and make updates to existing order entries as requested; work cross-functionally, with Distribution, Demand Planning, Production, and others to ensure changes can be accommodated. 
  • Support the Sales team in processing sample orders for use at client events, prospect sample drops, etc.
  • Own the completion of the vendor registration process when requested by a client; work cross-functionally with Legal and Accounting to collect necessary information to ensure there are no delays due to lack of vendor approval
  • Own Department of Health application process for Fridge permits across sites and markets as required 
• Enterprise & Retail Responsibilities
  • Monitor inbound Enterprise Retail client communications and make updates to existing order entries as requested; work cross-functionally, with Distribution, Demand Planning, and others to ensure changes can be accommodated
  • Prepare weekly, monthly, quarterly, and YTD sales performance reports and share them with Airport clients upon request
  • Manage returns process for Airport Retail clients; work cross-functionally with Accounting and the client to validate requests and correct orders in the internal system; manage communications with clients regarding requests and returns completion 

What are we looking for in a Sales Admin?

• Excellent communication skills (verbal and written)
• Strong attention to detail; organized
• Proactive communicator, problem-solver
• Works well across functions and silos
• Passion for client success and customer experience

Farmer’s Fridge Diversity Statement:

"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”

Benefits at Farmer's Fridge:

In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we’ve done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu menu feedback. 

Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas.

Never run on empty - Daily Farmer's Fridge meal, draft cold brew and beer, and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after four years of service.

Innovate & Elevate - We're all teachers and learners. You'll grow, and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your personal bottom line by participating in our 401(k) plan that includes a company match with immediate vesting.

Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures