Supports sales operations by reviewing and processing customer orders, maintaining ERP and CRM records, coordinating fulfillment with internal teams, responding to customer inquiries, preparing quotations and sales documentation, and assisting with marketing initiatives. The role offers training and growth opportunities for someone pursuing a career in sales, marketing, or customer relationship management.
Are you organized, customer-focused, and interested in building a career in sales and marketing? Raco Steel is seeking a full-time Sales Assistant to join our growing sales team.
This is an excellent opportunity for someone who enjoys working with customers, has strong attention to detail, and wants to gain hands-on experience supporting sales operations while developing skills in sales, marketing, and customer relationship management.
Who We Are
Raco Steel Company has been in business for over 70 years as a successful, family-owned steel processing and distribution company based in the South Suburban Chicago area. We maintain long-standing relationships with the nation’s top steel mills and serve a broad customer base across many industries with high-quality flat rolled steel products.
Join an established team at a company known for excellence, stability, and integrity in the steel industry.
What You'll Do:
- Review customer purchase orders and verify specifications, pricing, and order details before processing.
- Enter and maintain customer orders within the Company's ERP and CRM systems.
- Coordinate with Sales, Production, Shipping, and other departments to ensure accurate and timely order fulfillment.
- Respond to customer inquiries regarding order status, deliveries, and order-related questions.
- Prepare customer specification sheets, pricing quotations, sales reports, and other sales documentation.
- Assist with marketing initiatives, customer email campaigns, promotional materials, and marketing inventory.
- Maintain accurate customer records and sales activity within the Company's CRM system.
- Support the Sales team with administrative tasks while learning the sales process and customer relationship management.
Qualifications:
- Minimum of three years of customer service, sales support, or administrative experience preferred.
- Strong communication and interpersonal skills.
- Excellent organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Office (Outlook, Word, Excel) and comfortable learning ERP and CRM systems.
- Interest in developing a long-term career in sales, marketing, or customer relationship management.
What We Offer:
- Potential discretionary year-end bonus based on company's profitability and your evaluated performance during the year.
- A collaborative, growing team environment
- Hands-on training and opportunities for career growth within Sales and Marketing
- Vacation and sick time
- Health insurance
- Short-Term Disability (STD)
- 401(k) retirement plan and matching
Ready to build a career with a company that values teamwork, customer relationships, and professional growth? Apply today and grow with Raco Steel!
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Work Location: In person
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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