Sales Contract Administrator

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence Pet Group (IPG), a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.  

Job Location: Remote

IPG is seeking a Sales Contract Administrator who will be responsible for fulfilling contract obligations and analyzing reports to execute goals that support organizational strategies and sales initiatives. Oversee and manage the end-to-end sales contract process including drafting, reviewing, negotiating, and finalizing RFPs and contracts, with a focus on municipal governments.

Job Description/Key Responsibilities:

• Supports sales leaders’ team to achieve sales targets through active participation in contractual/reporting execution of tasks.
• Acts as liaison with internal and external customers and cross functional sales teams to create functional RFP process and manages the pipeline of proposals and quotes.
• Performs audit functions to identify weaknesses in data gathering/reporting and providing recommendations in order to ensure overall integrity.
• Facilitates successful implementation of new programs as they pertain to contracts by ensuring a well-defined and efficient process and communication plan.
• Generate reports related to sales activities and revenue data.
• Responsible for renewal process and notification to sales.
• Reconciles with accounting revenue - in cooperation with Finance.
• Follows-up with Customers for collection of accounts receivable.
• Monitors and improves our contract management process.
• Performs other duties and responsibilities as assigned.

Experience:

• 7 years in business administration, sales support, or relevant experience.
• Municipal experience preferred but not required.

Education:

• Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)

Accountability/Complexity:

• May manage cross functional projects requiring the responsibility of delegation of work and review of resulting work product. Includes negotiation with external vendors and resolving service issues.
• Works independently under limited supervision

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)