Supports sales teams serving large contractual customers by coordinating pricing, reporting, quotes, sourcing, account maintenance, track codes, and pre- and post-order activities. The role collaborates across departments, analyzes customer data, supports bids and RFQs, manages contractual reporting, and helps implement customer accounts and e-business integrations. Strong Excel skills, decision-making, multitasking, technological proficiency, and MRO business knowledge are required.
Work Location Type: Hybrid
Req Number 335780
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $21-26/hr.
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details
The Sales Coordinator provides support to sales team members who are aligned to contractual customers. Sales Coordinators manage multiple track codes with approx. $150M in revenue. The purpose of the role is to shift non-selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. Sales Coordinators assist with contractual reoccurring reporting, contractual pricing coordination, track code maintenance, strategic content development, and pre/post order support. The Sales Coordinator is responsible for fostering significant business partnerships with all levels of leadership and collaborates with multiple cross functional teams to improve the customer and seller experience.
You Will:
You Have:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
Req Number 335780
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $21-26/hr.
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details
The Sales Coordinator provides support to sales team members who are aligned to contractual customers. Sales Coordinators manage multiple track codes with approx. $150M in revenue. The purpose of the role is to shift non-selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. Sales Coordinators assist with contractual reoccurring reporting, contractual pricing coordination, track code maintenance, strategic content development, and pre/post order support. The Sales Coordinator is responsible for fostering significant business partnerships with all levels of leadership and collaborates with multiple cross functional teams to improve the customer and seller experience.
You Will:
- Supports multiple sellers; strategic partner in managing approx. $150M in sales.
- Provides seller support for large contract customers (such as National Accounts, Healthcare, GPOs, Channel Business, Gov't, and hold a strategic relationship with Grainger Canada National Sales Coordinators) in regard to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business.
- Practices critical thinking to actively probe to uncover unique and complex customer-requirements while creating effective solutions to execute on tasks.
- Acts as a liaison between cross functional departments such as Quotes, Cross-Referencing, Customer Life-Cycle Project Manager, Contract Enablement Manager,
- Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments.
- Uses data to articulate customer story and/or works to address inconsistencies or-anomalies.
- Assist in RFQs, Large Bid Pricing, and Contractual CSP
- Assist in creation of quarterly business review reporting
- Assist in creating and maintaining monthly, contractual, customer facing reporting
- Assist in mass account creation and/or deactivation
- Assist in large account list match projects; ebusiness integrations
- Creates Track Code, manages proper alignment for account, sub and track level-Manages contractual Diversity reporting; manages entering financial information in
You Have:
- High School Diploma or equivalent
- Possess the technological capabilities to efficiently navigate the Grainger systems and-software packages to support customers. (SAP/SOE, MS Office (Excel, Access) MS-Outlook, SalesForce, Keepstock Dashboard, etc.)
- Ability to influence without authority and negotiates to make sound decisions and-drive for best results while minimizing risk to the company.
- Ability to stay with a position or plan of action until desired result is achieved or is no-longer reasonably attainable.
- Practices agility while working in fast paced environment and leads with Continuous-Improvement mindset regarding opportunities within processes and technologies.
- Strong proficient excel skills and ability to learn new, efficient ways to manipulate and share data.
- Ability to multi-task, handle multiple priorities with agility and perform in fast-paced, high-volume environment. Strong decision making, solution focused and troubleshooting skills.
- Business acumen and knowledge of MRO industry.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
Grainger Lake Forest, Illinois, USA Office
100 Grainger Parkway, Lake Forest, IL, United States, 60045
Grainger Chicago, Illinois, USA Office
In the heart of Chicago's River North neighborhood, Grainger's offices at theMART are walking distance from many transit stations and moments from the expressway. This prime location and open floor offices help team members collaborate and build the best solutions as they bring new ideas to life.
Product
At Grainger, team members are always experimenting and discovering new ways to use technology to connect maintenance, repair and operations (MRO) customers to the products they need to keep their business up and running and their people safe. “Working on the Grainger Product team means I get to solve mission critical issues that move the entire business forward,” says Dahlia Block, Software Engineer, Product and Platform Engineering. Ryan Chamberlin, Manager of Product Engineering agrees, “Grainger is committed to continuous improvement and innovation, which creates exciting opportunities for employees to learn and grow.”
AI & Machine Learning
We are designing, delivering, and operating the digital experiences, tools, and information assets that solve customers’ problems. Our scale presents complex and interesting engineering challenges that are solved by technologists at the top of their game. Alan Cooney, Senior Manager of Applied Machine Learning shares, “Over the past few years, we have integrated ML into many aspects of our customer interactions- all with a focus of making the experience better for our customer’s." David Brenner, Director of Product Management shared similar sentiments, stating, “Grainger’s purpose: We Keep The World Working® is apparent in the way we design, deliver, and operate digital experiences, tools, and information that solve customers’ needs."
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