Generates qualified sales opportunities through inbound and outbound prospecting, cold outreach, social selling, marketing campaigns, lead qualification, relationship development, and pipeline nurturing. Maintains accurate CRM records, tracks campaign and conversion performance, supports forecasting, and progresses qualified opportunities to sales teams. The role requires communicating cybersecurity value propositions to prospective customers and collaborating with Marketing and Sales to achieve revenue targets.
The Sales Development Representative is responsible for identifying, engaging, qualifying and nurturing potential customers through inbound and outbound prospecting activity. The role generates qualified sales opportunities through cold outreach, social selling, marketing campaign execution and relationship building, ensuring a consistent flow of opportunities into the commercial pipeline.
Key Responsibilities
Lead Generation
- Consistently identify and engage target prospects through outbound activity.
- Generate agreed levels of net-new meetings, leads and opportunities.
- Demonstrate effective prospecting, research and multi-channel outreach skills.
Lead Qualification
- Assess opportunities against defined qualification criteria.
- Apply strong questioning and discovery skills to determine customer fit and buying intent.
- Progress qualified opportunities to sales teams.
Campaign Execution
- Deliver marketing and self-generated demand campaigns.
- Track and optimise campaign performance against activity and conversion metrics.
Relationship Development
- Build and maintain credible relationships with prospective customers.
- Nurture opportunities to increase engagement and progression rates.
Pipeline Development
- Create and progress a pipeline of qualified opportunities for commercial teams.
- Maintain visibility of pipeline performance through accurate forecasting data.
Skills, Knowledge & Expertise
- Able to evidence success in a sales, recruitment, business development or customer-facing commercial environment, with clear examples of generating opportunities, engaging prospects or influencing customer decisions.
- Confident using phone, email and social channels to identify, engage and convert prospective customers into qualified conversations or agreed next steps.
- Able to maintain accurate prospect, activity and opportunity data in CRM systems, supporting effective follow-up, reporting and pipeline visibility.
- Able to communicate clearly, concisely and professionally with prospects and internal stakeholders, adapting messaging to create interest and drive action.
- Able to quickly learn Cyber Security concepts and translate them into customer-relevant messaging that links services to business challenges and outcomes.
Job Benefits
- Salary of $55-65k plus $15k commission
- Flexible & hybrid working options
- Financial & Investment
- 401(k) retirement plan with company contribution
- Health Insurance contributions
- Life Assurance
- Maternity & Paternity leave
- Community & Volunteering Programmes
- Employee Referral Program
- Lifestyle & Wellness
- Learning & Development
About
We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide.
NCC Group Chicago, Illinois, USA Office
11 E Adams St Suite 400 Chicago IL , Chicago, United States, 60603
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