Sales Enablement Platform Manager

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Hybrid - 4 days a week in office

The Sales Enablement Platform manager owns the governance, administration and continuous improvement of the enablement technology ecosystem. The role is less about creating individual assets and more about making the enablement ecosystem work, monitoring content health, clarifying content ownership, ensuring discoverability, and managing the annual review processes to optimize user experience.
 

The ideal candidate is highly collaborative, structured and comfortable operating in a fast-moving environment. They bring strong governance instincts, platform administration discipline, stake holder management skills and the ability to translate business needs into practical operating processes.

Key responsibilities:

• Manage the Enablement platform (Seismic) within the Commercial Bank.
• Own day-to-day administration including user experience, access coordination, configuration, requests, and issue resolution.
• Assign and track content ownership, review schedules and coordinate with content SMEs.  
• Ensure established standards for taxonomy, naming conventions, metadata, templates, lifecycle are maintained. 
• Track adoption and recommend improvements to drive adoption.
• Build and maintain the pitch deck builder to incorporate a library of slides.
• Build digital assets within the platform including Product pages, Resource Centers, and Digital sales room templates.
• Establish automation within the system including automatic data insertion (through Seismic LiveDocs).
• Monitor content health (duplication, gaps, outdated materials) and adoption signals to recommend actions to improve usability and effectiveness
• Coordinate with technology, product and enablement partners to support launches, updates, migrations and process changes. 
• Create regular insights and recommendations to help stakeholders understand what is working, what needs maintenance and where governance or administration should improve.
• Establish Performance Metrics and monitor leading indicators that measure engagement, seller readiness, AI adoption, and overall enablement impact.
• Create and maintain enablement data dashboards. 
• Stay current with AI enabled enablement capabilities and recommend practical ways to improve administration, governance, knowledge management and user experience, leveraging AI.

You'll need to have:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 4-10 years in sales enablement, revenue enablement, enablement technology administration, governance, knowledge management or related role experience.
• Experience managing sales content platform (Seismic) including governance content architecture and adoption.
• Demonstrated success designing and scaling sales enablement strategies that improve seller productivity and business performance.
• Ability to organize complex information and design user experiences that improve discoverability and adoption

• Appetite and aptitude for AI tools, and/or experience leveraging AI to create, personalize or scale enablement content and delivery.
• Thrives in a fast-moving environment

Qualifications:

Foundational level of proficiency:

• Information Architecture.
• Stakeholder management.

Intermediate level of proficiency:

• ​Agile Delivery and Development​.
• Design Thinking​.
• Video Production.
• Digital Fluency.
• Verbal & written communication skills.
• Collaboration & team skills.
• Analytical and problem solving skills.
• Data driven decision making.

Advanced level of proficiency:

• Technology Graphic Tools​.
• ​Technical Writing/Documentation​.
• Illustration​.
• Data Visualization​.
• Imaging Tools​.
• Media Content and Graphic Designs​.
• Multimedia Technologies​.
• Writing / Editing.
• Storytelling​.
• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Deep knowledge and technical proficiency gained through extensive education and business experience.

Salary:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.