Supports US sales operations by maintaining CRM data quality, managing pipeline and close-won processes, coordinating forecasts and sales meetings, preparing documentation, administering sales tools, supporting onboarding, and improving commercial workflows. Partners with Sales, Marketing, Finance, and Operations on reporting, order administration, process documentation, and operational efficiency initiatives.
Description
At Morphisec, we're not just stopping cyber threats - we're revolutionizing the game. With our cutting-edge zero-trust execution technology, we safeguard millions of users worldwide from the most advanced dangers lurking in the digital realm. Whether it's defending workstations, VDI, servers, or cloud workloads, Morphisec is the shield that keeps breaches at bay.
Forget reactive measures - we're all about proactive security that outsmarts cyber threats before they strike, all without breaking the bank. Our disruptive solution is not just effective; it's a game-changer in today's cybersecurity landscape. Come be a part of the future of cybersecurity with Morphisec.
We're looking for a highly organized and detail-oriented Sales & Marketing Operations Specialist to support our growing commercial team. This hands-on role supports the day-to-day operational activities of the US team.
What You'll Do
- Partner with the US Sales team to ensure timely follow-up on leads, keep the CRM updated, and hold reps accountable on hygiene and pipeline discipline
- Support day-to-day CRM data quality across leads, contacts, accounts, and opportunities
- Hold weekly 1:1s with US reps to review opportunities, surface risks and blockers, and follow up where records need attention
- Manage the close-won process for US deals, including coordination with Finance/Operations and booking documentation
- Support monthly Finance/Ops alignment for the US region
- Provide recap and backup materials for the weekly Sales Ops forecast call led by the Head of Sales Operations
- Coordinate sales meetings (QBRs, Kick-off) , prepare recaps and action items, and follow through on next steps across the team
- Support order administration and commercial workflows in collaboration with Finance and Operations
- Assist with pipeline management, sales reporting, and CRM updates following campaigns and industry events
- Support the administration of the sales tech stack (CRM, LinkedIn Sales Navigator, and related tools)
- Create and maintain sales playbooks, user guides, training materials, and process documentation
- Help onboard new Sales team members by guiding CRM tools, lead management, and commercial processes
- Partner closely with Sales, Marketing, Finance, and Operations to support daily commercial activities
- Identify opportunities to simplify workflows, improve operational efficiency, and leverage AI to streamline day-to-day work
- Associate's or bachelor’s degree in business, Marketing, Communications, or a related field, or equivalent experience.
- 1–3 years of experience in Sales Operations, Marketing Operations, Sales Support, Customer Operations, or a similar operational role.
- Strong organizational skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment and operate independently across time zones
- Proficiency with Microsoft Office, especially Excel.
- Familiarity with AI and agentic workflows.
- Hands-on experience with a CRM system (Salesforce or HubSpot)
- Experience with LinkedIn Sales Navigator
- Experience supporting B2B Sales organizations in enterprise technology or industrial companies
- Experience with lead management, commercial operations, or sales enablement
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