Sales Operation Director

The Position

We are looking for a Sales Operations Director to join our growing sales team and drive operational excellence across our revenue organization. In this role, you will report directly to the Chief Revenue Officer and work closely with leadership across Sales, Marketing, Finance, and Customer Success to optimize processes, improve efficiency, and scale our sales operations.

This is a strategic and hands-on role, requiring a leader who can analyze data, refine sales processes, implement best-in-class sales tools, and ensure our team has the resources they need to succeed. You will play a critical role in shaping our go-to-market strategy, improving sales forecasting, and driving data-backed decision-making across the organization.

If you’re passionate about enabling high-performing sales teams, thrive in a fast-paced environment, and want to make a tangible impact on a growing company, this is the opportunity for you.

Responsibilities

• Optimize sales processes and operations to increase efficiency and scalability across the sales organization.
• Manage and enhance our sales tech stack, including CRM (HubSpot), sales enablement tools, and reporting systems.
• Drive sales analytics and reporting, providing insights into pipeline health, performance trends, and forecasting accuracy.
• Collaborate cross-functionally with Finance and Sales leadership to ensure accurate revenue tracking and quota management.
• Develop and refine compensation plans, sales incentives, and commission structures to align with company goals.
• Identify opportunities for process automation and workflow improvements to streamline sales execution.
• Lead territory planning and account segmentation strategies to ensure balanced distribution of opportunities.
• Support sales enablement initiatives, ensuring the team has the right training, resources, and playbooks to succeed.
• Provide strategic guidance on sales strategies and market expansion opportunities.

About You

• 7+ years of experience in sales operations, revenue operations, or a related field, ideally in a B2B SaaS or analytics-driven company.
• Proven track record of building and optimizing sales processes to drive efficiency and scale.
• Expertise in CRM management (HubSpot or similar), sales analytics, and reporting tools.
• Strong analytical mindset with the ability to interpret complex data and translate insights into actionable strategies.
• Experience working cross-functionally with Sales, Marketing, Finance, and Customer Success teams.
• Demonstrated ability to improve forecasting accuracy and pipeline visibility.
• Understanding of sales methodologies (e.g., Solution Selling, SPIN, MEDDIC) and how they influence sales operations.
• Experience developing and managing sales compensation plans and commission structures.
• Ability to manage multiple projects and priorities in a fast-paced, growing environment.
• Passion for analytics and data-driven decision-making is a significant plus.

What’s In It For You

One Model, founded by industry veterans in HR analytics, boasts a strong competitive advantage with its data-first approach to the People Analytics Platform. Customers include large enterprises like Deloitte, NetApp, and Colgate, and growing tech companies like Squarespace, PureStorage, and Robinhood. With the changing dynamics of the workforce, the people analytics space is growing, and One Model is poised to capture more of this market. Joining One Model means:

• Flexibility to work remotely, collaborating with colleagues globally.
• A friendly, inclusive, and respectful workplace culture.
• The opportunity to build and lead sales operations at a high-growth company.
• Competitive compensation and performance-based incentives.

At One Model, we take pride in fostering a supportive and inclusive work environment where all employees can thrive. We value diverse perspectives and encourage applications from candidates of all backgrounds, even if you don’t meet every qualification listed. If this role excites you, we’d love to hear from you!