Sales Operations Enablement Manager

Jacobian is redefining diagnostic imaging. Formed by the merger of Smart Reporting - a pioneer in standardized, AI-driven clinical reporting - and Fluency for Imaging, the best-in-class radiology speech recognition platform, Jacobian delivers faster, more consistent reporting at scale in a single deeply integrated solution. We serve radiologists across the US, Canada, Europe, and Australia, processing more than 80 million exams per year and growing. 

We are hiring a Sales Operations & Enablement Manager to be the connective tissue between our Sales, Marketing, and go-to-market teams. This is a hands-on execution role - you will own new seller onboarding, partner with Marketing to build tools and content reps actually use, and manage our end-to-end RFP process. You will work closely with Sales leadership, Product Marketing, and cross-functional stakeholders to ensure our reps are equipped to sell effectively from day one. 

Sales Onboarding & Training 

• Design, own, and continuously improve the new hire onboarding program for AEs, BDRs, and Sales Engineers - including structured tracks, milestones, assessments, and ramp benchmarks 

• Certify new reps on product knowledge, messaging, and sales methodology in partnership with Sales leadership 

• Coordinate with HR, Product, and Marketing to keep onboarding content current; track time-to-productivity and iterate based on results 

• Facilitate live training sessions, role-plays, and skills workshops for new hires and tenured reps 

Marketing Liaison & Sales Content 

• Serve as the primary point of contact between Sales and Marketing - translating rep needs into content and tool requests 

• Partner with Product Marketing to develop and maintain playbooks, battlecards, one-pagers, objection-handling guides, and demo scripts 

• Ensure all sales content is organized, current, and accessible in the enablement platform (e.g., Highspot, Seismic, or similar) 

• Coordinate sales input on product launches, campaign alignment, and messaging updates; support rollout and adoption of new sales tools 

RFP Management 

• Own the RFP content repository - keeping standard responses, company information, security questionnaires, and supporting materials up to date 

• Manage end-to-end RFP response: intake, triage, assignment, drafting, review, and submission 

• Coordinate with Product, Engineering, Legal, Security, and Finance for accurate, timely responses; enforce quality standards and approval workflows 

• Track RFP win/loss data to improve future responses; evaluate and implement RFP automation tools (e.g., Responsive, RFPIO, Loopio) 

Must-Haves 

• 5+ years of experience in Sales Operations, Sales Enablement, or a closely related B2B SaaS role 

• Demonstrated experience building or managing a sales onboarding or enablement program 

• Strong project management skills - able to juggle multiple workstreams and deadlines 

• Excellent written communication skills; experience creating sales content, playbooks, or training materials 

• Comfortable working cross-functionally with Sales, Marketing, Product, and Legal 

• Experience managing an RFP or compliance-driven documentation process 

• Based in the United States 

Nice-to-Haves 

• Experience with a sales enablement platform (Highspot, Seismic, Guru, or similar) 

• Familiarity with RFP software (Responsive, RFPIO, Loopio, or similar) 

• CRM experience (HubSpot) for tracking rep data and onboarding progress 

• Background in instructional design, adult learning, or sales training 

• Prior experience in a quota-carrying sales role 

• Join a fast-growing, mission-driven team shaping the future of AI in radiology - building products that improve workflows and patient outcomes worldwide 

• This role is open to fully remote candidates based anywhere in the US 

• Comprehensive health insurance available from day one 

• 401k contributions, employer match up to 5% 

• 20 days PTO + sick days