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Sales Solutions User Experience Architect

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Employer Provided Salary: 143,500-230,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Do you have a passion for creating intuitive and user-friendly sales experiences? Are you a strategic thinker with a knack for understanding customer needs and translating them into actionable design solutions? If so, then we want to hear from you!
We are looking for a talented and experienced Sales User Experience Architect to join our growing team. In this role, you will play a pivotal role in shaping the user experience (UX) of our sales tools and platforms, ensuring a seamless and efficient journey for our Sales Team and ultimately, driving business growth. This role will be heavily focused on Salesforce, but integrated tools & 3rd party platforms that our Sales Team uses will be in scope too. This is a new role that sits within the Sales Systems & Process team in Revenue Operations.

  • Conduct user research to understand the needs and pain points of our sales team and customers.
  • Collaborate with Sales, Engineering, and other internal partners to define the UX vision for sales tools and platforms.
  • Partner with our internal technology teams to design, drive, & implement Salesforce UX improvements that will help our Sales team be more productive.
  • Design and prototype user interfaces (UIs) that are intuitive, user-friendly, and optimized for productivity.
  • Develop & maintain a Salesforce UI & UX optimization roadmap.
  • Develop & document guidelines and best practices for Salesforce UX.
  • Conduct usability testing and iterate on designs based on user feedback.
  • Stay up-to-date on the latest trends & best practices in Salesforce UX/UI functionality.
  • Partner with internal stakeholders to redesign their respective focus areas on the pathway to overall system optimization.
  • Serve as the point of contact and subject matter expert for experience design within the Sales Systems & Process team.
  • Own requirements documentation including BRDs, process flows, DACIs, wireframes, mockups or other assets used to collect business needs.


  • 8+ years of experience in Sales Operations or Sales Technology, with a focus on Salesforce.
  • Proven track record of designing and implementing user-centered solutions that drive business results.
  • Experience building out a user-experience roadmap focused on continuous improvement.
  • Experience with the full sales cycle, from lead to cash, and familiarity with the various roles involved in go-to-market at an enterprise software company.
  • Salesforce Admin Certification required; Advanced Admin, Platform App Builder, and/or other advanced certifications preferred.
  • Strong understanding of user research methodologies, including user interviews, usability testing, and persona development.
  • Expertise in wireframing, prototyping, and UI design tools (e.g., Figma, Sketch, InVision).
  • Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders across all levels.
  • A passion for sales and a deep understanding of the sales process.
  • Knowledge of sales methodologies (e.g., CVI, Challenger Sale, MEDDIC) a plus.


Bonus points for:

  • Experience with accessibility guidelines (WCAG).
  • Experience with front-end development languages (e.g., HTML, CSS, JavaScript) or Apex development.
  • A portfolio showcasing your design work in the sales or B2B space.


Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $172,900 - $230,500
Zone B: $155,600 - $207,400
Zone C: $143,500 - $191,300
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

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Jensen Bouzi
Senior Frontend Engineer & Tech Lead
AN INTERNAL APPROACH
Developing impressive tech products for customers — and themselves
Jensen Bouzi was a frequent user of Atlassian’s technology before joining the company. Now, as part of the Confluence Better Together team, he’s using it more than ever to expand Atlassian’s flexible reach through the very same parent products and third-party apps he used to rely on — giving him unique insight as a mentor and lead. “We extensively use our own products to manage our work: We’re simultaneously the creators and users,” Bouzi said. “This gives us a much more intimate understanding of the pain points our users face, enabling teams around the world to do their best work.”
Jensen Bouzi was a frequent user of Atlassian’s technology before joining the company. Now, as part of the Confluence Better Together team, he’s using it more than ever to expand Atlassian’s flexible reach through the very same parent products and third-party apps he used to rely on — giving him unique insight as a mentor and lead. “We extensively use our own products to manage our work: We’re simultaneously the creators and users,” Bouzi said. “This gives us a much more intimate understanding of the pain points our users face, enabling teams around the world to do their best work.”
What excited me most about joining Atlassian was the culture and prospect of working on products that I’ve used for years at other companies.
Tygrr DosRemedios
Product Manager
ACHIEVING GROWTH
Experiencing the freedom to forge your own path
After almost three years at Atlassian working in product integration, Tygrr DosRemedios recently joined the Beacon product team to help launch the collaboration security product from the ground up. “I had been wanting to break into product management, but it’s not always an easy process,” she said. However, thanks to the company’s Secondment development program, she was able to seamlessly grow into the role after a year-long trial period and full support from leadership. “I think the Secondment opportunity at Atlassian is what truly sets this company apart from the competition.”
After almost three years at Atlassian working in product integration, Tygrr DosRemedios recently joined the Beacon product team to help launch the collaboration security product from the ground up. “I had been wanting to break into product management, but it’s not always an easy process,” she said. However, thanks to the company’s Secondment development program, she was able to seamlessly grow into the role after a year-long trial period and full support from leadership. “I think the Secondment opportunity at Atlassian is what truly sets this company apart from the competition.”
Through my Secondment, I was able to experience the full scope of what a product manager does and realize if it’s a good fit — it has been one of the most challenging, rewarding and exciting roles I’ve experienced yet.
Ashleigh Christopher
Frontend Engineer – Confluence Content Experience
SEAMLESS COLLABORATION
Transforming autonomous growth into team experience
When Ashleigh Christopher isn’t busy improving experiences for Confluence content end users or expediting clean code to production teams, she’s more than likely learning a new skill — an opportunity she attributes to the company’s value of “be the change you seek.” “I had no experience with writing integration tests prior to joining the team, but I was provided the autonomy to learn best practices and implement them,” Christopher said. “Not only was I encouraged to grow, but also document and share my learning process with the larger team to expand our knowledge base!”
When Ashleigh Christopher isn’t busy improving experiences for Confluence content end users or expediting clean code to production teams, she’s more than likely learning a new skill — an opportunity she attributes to the company’s value of “be the change you seek.” “I had no experience with writing integration tests prior to joining the team, but I was provided the autonomy to learn best practices and implement them,” Christopher said. “Not only was I encouraged to grow, but also document and share my learning process with the larger team to expand our knowledge base!”
Atlassian is a great company to both build innovative products, like our automated frontend release tool, and level up your career all at once, thanks to our clearly outlined career development hub.

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
View full list of perks + benefits
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