Ecosystem Growth Manager
Hi, we’re Rheaply 👋
Over the past year, the world has cultivated a new sense of appreciation for everyday stuff. With global supply chains collapsing and operating budgets shrinking across the board, we have seen the demand for goods and services skyrocket. The obvious solution to being more resourceful and cost-conscious has been to increase the value of everything already around us. At Rheaply, we’re helping organizations do that by developing better inventory management and resource sharing tools. Although rewarding, this problem is not ours alone to solve, which is why we need extraordinary talented people like you to join our team. While we’re also excited to one day meet in person (and hopefully soon!), we are ready to conduct our entire interviewing and onboarding process remotely.
Founded in 2016, Rheaply, Inc. is a Chicago-based technology company focused on solutions for making organizations more efficient, sustainable, and connected. Rheaply has developed and launched the only exchange technology for researchers to share their ideas and surplus resources with colleagues to reduce time, costs, as well as environmental waste. On Rheaply’s Asset Exchange Manager (AxM), users from all departments can access resources and expertise from colleagues in the same organization or beyond. Recently, Rheaply has been featured in The New York Times, Nature, VERGE, and Greenbiz, chosen as a 10 Big Idea in Innovation by Chicago Magazine, a Circular Economy Solver by MIT SOLVE, and received the 2019 Sustainable Procurement Leadership (SPLC) Award for Circular Economy Leadership among other notable awards and recognitions.
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Opportunity
As we continue to expand our business, we are seeking an ecosystem growth manager  to join our team. To provide context, please note that this role has similar responsibilities to that of a Senior Account Manager.Â
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About the Role
Rheaply is committed to finding straightforward solutions to complex problems. We are constantly learning from each other, and especially from our clients. We strive to understand problems at the microscopic level and become industry experts in building, deploying, and iterating sustainable, circular solutions.Â
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What you’ll doÂ
Balance the needs of Rheaply’s clients with acquisition of local non-profit organizations, schools systems, small businesses and merchant partners
Source new sales opportunities through outbound calls and emails, attending events, and converting inbound leads and user registrations into opportunitiesÂ
Develop & own relationships with essential merchant accounts across our geographies while addressing merchant concerns
Deliver engaging presentations online (and occasionally in person) with executive level decision makers
Serve as the driving force that keeps potential relationships moving through the procurement process smoothly, while continuing to provide a delightful and supportive experience for our customers
Long term, collaborate & develop the foundation / structure of a Merchant Operations team
Track and report progress on daily, weekly, and monthly goals
Determine the needs and wants of merchants to co-create solutions
Guide new merchant programs and provide feedback to our product team
Use data and sound business judgement to test and build the processes needed to retain and grow our most important merchants, driving them towards operational efficiency and excellence
Work with our Product, Operations, and Customer Success teams to ensure merchants have the best possible experience when using Rheaply’s growing services. This influences the product roadmap, making us better each day
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What you’ll need
Proven B2B sales experience including cold calling, setting appointments and closing new business - the ideal candidate will have spent some of this time selling into Higher Education and/or State and Local Government
Track record of over-achieving quota in past rolesÂ
Excellent verbal, presentation and written communication skills
“Hunter” mentality - this is a fast growth environment with ample selling opportunity
An entrepreneurial spirit - the idea of being an active participant in a growing company must excite you
Must be tech savvy and able to navigate a CRM
Ability to manage multiple tasks in a fast-paced, rapidly changing environment
Self-motivated with the ability to work independently as well as part of a team
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What We’d Like to See from YouÂ
Experience with renewals and upsells of complex opportunitiesÂ
You are a scrappy, motivated team player who understands the various needs of a growing company
You ask the right questions to uncover customer requirements and clearly articulate how Rheaply’s software will address them
You partner well across the Rheaply organization, regularly interfacing with Product, Engineering, Solutions Engineering and Marketing to maintain alignment and refine go to market strategy
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You will be a cultural fit if you are:
Comfortable in the fast-paced, dynamic environment of Rheaply - hallmarks of a scaling startup
Curious, research focused, ready to learn, and someone who over communicates.
A builder who is able to pivot to the needs of a growing business and culture.
Living Rheaply’s Core Values. (see below)
At Rheaply, we envision a world where all assets and resources are highly visible, searchable, and reusable. Oh, and we love what we do, like, really love what we do. So, join us today to help us achieve our mission!Â
Rheaply’s Core Values
At Rheaply, we thrive to provide the most seamless experience for our AxM users, enabling our client organizations to achieve full utilization of their assets, thereby reducing costs and waste by keeping valuable resources in circulation. As a team, we pledge to execute our work in accordance with our seven Core Values.
- We Listen To and Delight Our Users -- Our users are our most important stakeholders. We strive to provide the most seamless user experience and value to our users across client organizations. We do our best to have empathy for their problems and challenges. We listen to users’ feedback and provide timely responses to questions and needs.
- We Encourage Individual Team Member Growth, Innovation, And Happiness -- Our people are our most valuable assets. Rheaply’s success is dependent upon the collective drive, intelligence, curiosities and contributions of all of our team members. We care for the wellbeing of each team member and ensure that they have the support and mentorship they need to succeed at Rheaply and beyond.
- We Value Transparency, Humility, and Open Communication -- The key determinant to our successful market execution is our ability to communicate and share successes, learnings, insights, struggles, and solutions across our teams. At Rheaply, we strive to cultivate a culture of intelligence with humility. We care about hearing each member’s voice and understanding his or her unique perspective.
- We Care About Our Communities And The Environment -- Rheaply is driven by the mission to reduce our environmental footprint and accelerate our transition to a circular economy. We strive to live by our mission of promoting environmental awareness and waste reduction in our decisions and actions at Rheaply and beyond.
- We Promote A Collaborative Culture of Learning and Problem-Solving -- Rheaply is committed to finding straightforward solutions to complex problems. We are constantly learning from each other, from our clients, and from our competitors. We strive to understand problems at the microscopic level and become industry experts in building, deploying, and iterating sustainable, circular solutions.
- We Are Tenacious and We Own Our Work -- At Rheaply, we are dedicated to enabling the transition to a more circular world. We are relentless about our mission and vision. We hold ourselves accountable for our words and actions, both internally and in the market.
- We Strive To Be Helpful -- We view all the work we do at Rheaply as daily, non-stop efforts to help and support each other, our clients, our users, our partners, and our shared environment.Â
Rheaply, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, interns, volunteers, subcontractors.Â
Please submit a resume and cover letter (you are welcome to provide a video cover letter instead of a standard letter). Thank you!