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Inside Sales Account Manager

| Chicago
Please send your resume and/or LinkedIn to [email protected] with "Inside Sales Account Manager" in the subject line
Apply now

Inside Sales Account Manager

Magnificent Mile, Chicago

2018 Chicago 'Best and Brightest Companies to Work For'

Competitive Base - $50K OTE

Hours: 10am - 7pm Monday - Friday

PHMG is the world’s leading audio branding agency, working with more than 32,000 clients in 39 countries and trusted by globally renowned brands such as Audi, Adidas and Coca-Cola. We know our success is all down to our staff, so we’re committed to making PHMG the best place to work – a commitment that was recognized by our win at the 2018 ‘Best and Brightest Companies to Work For’ competition.

We require an Inside Sales Account Manager to provide a personalized set-up service for our new American and Canadian clients. You’ll liaise with key company contacts, internal and external service providers from across the globe, working to tight deadlines to ensure the seamless implementation of a client’s new audio branding service.

With your excellent people and organizational skills, focused customer-care mentality and enthusiastic approach to work, you’ll deliver the premium customer service that we’re renowned for. In return, you’ll receive full training, dedicated support and exciting opportunities for progression.

What you'll be doing:

  • Effectively project handling our B2B client portfolio
  • Building a thorough understanding of a new client’s business to develop creative briefing content
  • Working to a series of tight deadlines to develop brand congruent audio content – including creative scripts and exclusive music – and arranging all necessary engineering works for new PHMG clients
  • Establishing effective relationships across multi-disciplinary teams located across the globe
  • Delivering elite customer service to all new clients
  • Ensuring all project management updates are added to our in-house CRM system proficiently – meeting and exceeding client expectations

We'd love to hear from you if:

  • You have 1-2 years' previous experience working in in an enthusiastic client services or retention role – ideally in a sales-led environment,
  • You have experience in results-driven customer services
  • You have shown success in project management and leading multiple priorities
  • You possess a college degree, Bachelor’s Degree or equivalent in Business or Marketing
  • You have strong organizational skills and are extremely proactive
  • You are highly motivated and enthusiastic
  • You have the ability to communicate effectively and efficiently via phone, email and face-to-face meetings
  • You are a creative problem solver who can react professionally at all times and multi-task
  • You're ambitious, reliable and focused
  • You're a dedicated teammate with drive and initiative
  • You have solid business insight – polished, articulate and comfortable liaising with senior level clients
  • You are proficient in PC office products such as Word, Excel, PowerPoint, and Outlook

Perks of working at PHMG:

  • Competitive base salary including bonus
  • 18 days PTO plus up to eight federal holidays
  • Medical, dental, vision and life insurance
  • Ventra Transit Benefit program to save you up to 40% on your commuting costs
  • 401 K with company matching
  • Quarterly incentives
  • Spectacular company events in sought after venues
  • Fundraising initiatives for local Chicago-based charities through the PHMG Foundation
  • Exciting social scene and lively atmosphere
  • Dynamic offices with spectacular views of lake Michigan
  • Onsite bar with pool and ping pong tables
  • Half-day off on the day after your birthday
  • Free gym membership after one year with the company

Company profile:

PHMG is the world’s leading audio branding agency, working with 32,000 clients in 39 countries across the globe – including the likes of Audi, Adidas, Coca-Cola and Samsung. We’are expanding across North America to increase our 80% share of the market – and are proud to have been named as a 2018 Chicago winner for the ‘Best and Brightest Companies to Work For Program’ alongside Verizon, Starcom, Sears and LaSalle Network.

Blending an exclusive Brand-Sound-Track™, creative copy and world-cclass voice artistry, we develop audio brands that represent the distinct identity of each individual client – with each element entrusted to the industry’s finest writing, composition and voiceover talent. These inspiring productions replace the beeps or silence traditionally heard on-hold, connecting with a captive audience to engage listeners, encourage inquiries and create the most professional company image in this vital channel for consumer communication. As a proud member of the ICS, PHMG is committed to delivering excellent customer service – and has earned an outstanding overall client satisfaction rate of 98.5%.

PHMG is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Read Full Job Description
Please send your resume and/or LinkedIn to [email protected] with "Inside Sales Account Manager" in the subject line
Apply now
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InDesignDesign
    • PhotoshopDesign
    • WordpressCMS
    • Microsoft DynamicsCRM
    • LinkedIn Sales ProfessionalLead Gen


Right next to the flagship Apple store, PHMG’s 25th floor offices boast spectacular views of Lake Michigan and the metropolis of Downtown Chicago.

What are PHMG Perks + Benefits

PHMG Benefits Overview

PHMG provides a full benefits package, onsite workout facilities, company sports leagues, commuter benefits, on-site barber and beautician, regular incentives recognising high achievers including but not limited to: dinner at top restaurants in Chicago with our CEO, Cubs game, weekly lunch, cash incentives and trips to places such as Cabo, Vegas and Aruba.

Health Insurance & Wellness Benefits
Disability Insurance
We provide short term and long term disability
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
PHMG also offers 1 week leave after getting married.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
18 - 20 days PTO plus up to 8 federal holidays and an incentive to earn a week off during the Christmas period.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
PHMG has an on-site bar - the Goat tavern and beer fridges with local brews delivered weekly.
Commuter Benefits
PHMG offers pre-tax commuter benefits for all employees via the Ventra travel program - receiving a discount of up to 40% off your commuting.
Company Outings
PHMG has monthly paid team outings for high achievers across all departments with a monthly President's club. In addition we offer company-wide holiday parties twice a year for all employees.
Game Room
Our employees are very competitive and enjoy using our ping pong, foosball and pool tables when they need a break.
Stocked Kitchen
PHMG provides ice cream every Friday with unlimited coffee, tea, soft drinks (and energy drinks!).
Some Meals Provided
PHMG provides lunch for new starters during their training and weekly catered lunch on Fridays for top performers.
Happy Hours
PHMG provides happy hours at local bars.
Recreational Clubs
PHMG currently sponsors soft ball and kickball leagues all year round.
Relocation Assistance
PHMG offers relocation assistance, including home finding, temporary housing, moving costs and travel expenses reimbursement for certain roles.
Fitness Subsidies
PHMG offers free gym membership at the on-site gym upon promotion and also sub-sized gym membership of $15 per month for all employees.
Professional Development Benefits
Job Training & Conferences
PHMG offer a comprehensive training program via our company induction and orientation and also a specialist Sales Academy.

Additional Perks + Benefits

PHMG values employee recognition through our career development program and quarterly awards conferences. We also encourage team collaboration at charity events via the PHMG Foundation including Skydiving, Santa Hustle, Warrior Dash and other team events.

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Please send your resume and/or LinkedIn to [email protected] with "Inside Sales Account Manager" in the subject line
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