Sales Engineer - Japanese Speaking

| Chicago | Remote
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About Keeper

Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the world's leading password security platform, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is PCMag's Best Password Manager for 2019 and 2020 and is a portfolio company of Insight Partners, a leading venture capital and private equity firm investing in high-growth technology and software companies that are driving transformative change in their industries.

Job Summary

As an Japanese-speaking Sales Engineer you will work alongside the Keeper Security Sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

Responsibilities

  • Strong problem solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
  • Having broad expertise or unique knowledge in the area of Cybersecurity, uses skills to contribute to execution of company objectives and to achieve goals in creative and effective ways
  • As a highly experienced professional in the field, uses professional concepts in providing primarily pre-sales technical support for the technical sales process of Keeper Security Solutions
  • Provides a leadership role within the sales teams in assessing potential application of Keeper Security products to meet customer’s business needs
  • Actively leads the consultation to prospective users and/or product capability assessment and validation as it applies to the technical sales process
  • Works on issues that affect design/selling success or address future concepts, products or technologies
  • Responsible for the majority of the aspects of the technical sales process
  • Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
  • Conduct product demonstrations and technical presentations remotely or at customer locations/Keeper Security facilities on Keeper Security products value proposition.
  • Ensure accurate and timely activity and issue updates in Salesforce and reporting to management
  • Create and deliver technical product presentations and/or training sessions to channel partners and customers
  • Participates as part of a sales team to achieve or exceed revenue targets

Requirements

Minimum Requirements

  • Native Japanese speaker with TOEFL score equivalent to 85 or above. Or Japanese Language Proficiency Test - N1 Certification.
  • B.S. in Computer Engineering or Computer Science
  • Excellent communication and interpersonal skills, and a strong entrepreneurial drive.
  • Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux. Scripting and DevOps experience a plus.
  • Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences.
  • Technical background in networking and security applications as well as cloud technologies (AWS, Azure)

Preferred Requirements

  • Industry recognized certifications
  • 2 - 5 years of experience in technical sales or engineering.
  • Experience providing solutions to and understanding the requirements of Enterprise Customers
  • Prior experience with Keeper Security’s Enterprise Password Management cybersecurity solution or relevant experience with IAM or other security SAAS solutions
  • Ability to travel approximately 5-10% of the time both domestically and internationally

Benefits

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages

Location

Great West-Loop Chicago office with roof top deck access (and an office in sunny El Dorado Hills, CA for those who love the West Coast)

An Insider's view of Keeper Security, Inc.

What's something quirky about your company?

We've got some really great personalities in the office, nicknames, inside jokes, etc. Everyone's a big family and we care about each other. I think the quirkiest part about Keeper has to be the people. You're not going to find people like Noah with his dad jokes, Geary the Navy Seal, or Giles doing spot on impressions of everyone just anywhere!

Anne

Senior Inside Sales Representative

What projects are you most excited about?

As far as the most rewarding aspect of my work... that would be seeing the immediate result of what we do, such as seeing the new features we build getting great user reception or watching revenues tick up.

Ibrahim

Software Engineering Team Lead

What makes someone successful on your team?

We’re fortunate to have very special people working at Keeper. They make a sensational product, give our customers awesome support, and have an amazing sense of respect. People who strive for perfection and want to make tomorrow better than today will do very well here. That’s what makes Keeper the best!

Darren

CEO & Co-founder

How do you empower your team to be more creative?

I strive to provide transparency to my team on expectations and how they're performing. As long as they're meeting expectations I encourage them to get creative - there is no perfect process and the best innovation comes from trial and error! With a company growing as quickly as Keeper, there's limitless opportunity to grow and develop new skills.

Connor

Business Sales Development Manager

What projects are you most excited about?

I love the ownership I have to manage marketing campaigns that drive measurable results and grow our business. I see my work in the finished product. Also, there isn’t any red tape here, and we’re encouraged to improve all aspects of the customer journey. I feel awesome about the positive impact our products have which keep our customers safe.

Dan

Director, Digital Marketing

What are Keeper Security, Inc. Perks + Benefits

Keeper Security, Inc. Benefits Overview

Keeper offers a respected work-life balance and a career you can sink your teeth into. You'll work alongside people with a positive attitude who are empowered to make a difference and collaborate with the smartest people on the planet.

Benefits and job perks make a huge difference. At Keeper, we believe benefits are a meaningful piece of the total value proposition and part of what makes Keeper great!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

Show Stoppers - A respected work-life balance • A career you can sink your teeth into • Work alongside people with a positive attitude who are empowered to make a difference • Collaborate with the smartest people on the planet • Help dominate the cybersecurity industry which is at the center of attention around the globe.

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